I am having consistant top cover jams, it happens every time i try to print something. it seems to get stuck under the toner cartridge everytime. i checked the roller, and it seems fine. I don't think its a sensor, but i could be wrong. this is the first time i've attempted to fix a printer. any suggestions?
2007-10-29 04:25:05 · 1 answers · asked by jzimmerman56301 4 in Computers & Internet ➔ Hardware ➔ Printers
It looks like it was getting stuck in the fuser, the film was starting to come out. looks like its time for a new fuser, thank you for your help
2007-10-29 09:44:41 · update #1
Cheryl, thanks for hte spam, a 4200 being a LASER needs no INK, it's toner.
Open top cover and remove toner next time it jams. See WHERE the front edge jams. There is a roller to the rear of the toner, under a cover, and if a piece of paper gets stuck there it can cause this, alternatively it COULD be a toner cartridge failure.
If you can do a test, see EXACTLY where the paper stops, and message me via Yahoo I'll try to assist more.
2007-10-29 07:56:56 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋