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I have an OTR Microwave, less than a year old.. Right from the start, when I would cook something like a baked potato or a frozen dinner for longer than 4-5 minutes, the microwave would completely shut off. If I have a frozen dinner where the directions say to cook for 4 minutes then stir, when it stops after 4 or 5 minutes, the machine turns off and I am stuck with a half cooked dinner for close to 20 minutes until the microwave turns back on.

I was still under warranty when a 'repair man' came out. He said he would have to take the microwave to his place of work to fix it. But he ended up quitting on the job because he didn't want to uninstall it.
Another repair man came out and said it could be the sensors, but said if he replaced the sensors, it would work the same.. Basically, he didn't want to do the work. Nothing else turns off, electician said it wasn't a power outage thing.

The vent is installed properly, and I do leave the fan on, but it still happens.What can I do?

2007-10-25 17:02:17 · 2 answers · asked by Jamie * 1 in Home & Garden Maintenance & Repairs

It IS a maytag

2007-10-25 18:48:20 · update #1

2 answers

First of all you need to call the company that sold you the microwave, and have them repair or replace it. If it is a new microwave under a year old they are obligated to fix it. I know it is a pain in the neck to uninstall it but that's what they get paid for. Both Whirlpool and Maytag microwaves have cooling fan problems and it could easily be that. I do not know what make you have so I cannot be any more specific than that if you want to Tommy them make in the model of your microwave than I can tell you more. Good luck

2007-10-25 18:23:58 · answer #1 · answered by DanD 4 · 0 0

Maytag should have a hot line for trouble shooting. give it a try

2007-10-25 19:21:36 · answer #2 · answered by kingsley 6 · 0 0

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