Coverups by Business Goverment Police?

Question

I have a friend, went into a department store to get his kid a cd. Buys the cd, goes out to the car his kid says he already has that cd. My friend goes back into the store to try and return it, cashier says, sorry, it's been opened you can't return it. It wasn't opened, he bought it that way. So now he's got a cd in hand walking around the store trying to figure out what else to buy his kid, he decides not to buy anything from that store and walks out to his car. By the time he reaches his car store security is there asking him to come back to the store. He shows them the reciept, security guy says reciept don't mean ****. My friend says ok ask the cashier, she can verify that I paid for it and also the store copy can verify it. Security guy says no, he won't do that!! They force my friend to wait there for the police. Police come, look at the tape and tell security guy to let my friend go cause they got nothing on him. Then they tell my friend he has to pay - continued below

has to pay for wasting their time!! My friend goes and gets a lawyer in the meantime they are sending him a bill for wasting their time LOL LOL LOL. Now they are making him offers to settle without going to court. All of this because they were trying to cover up for security guys mistakes instead of saying we are sorry we made a mistake, here's a $100 gift card for you and a handshake would have settled the matter there and then now they are facing thousands of dollars in a settlement or a law suit. Amazing how they just shoot themselves in the foot by trying to cover up and lose big time for it later in a court of law. Just say you are sorry, that you made a mistake and give the person a small gift or even a handshake will defuse the situation right there. My question is why do they do it and get burned big time?

It was the store that wanted my friend to pay them for wasting their time, even though he had a reciept showing he bought the cd. Security guy refused to check with the cashier. My friend says he realized his mistake about 15 min. into it and started looking at the tape to see if he could get something else on him. Amazing amazing stupidity. Good thing they got lotsa money!!

Answer 1

In the case of a store like that, often they don't worry because they have insurance to cover lawsuits. I can't understand the police for saying that he has to pay them for their time because that is what they are being paid for. Any company, government or company often tries to cover up their mistakes so that is to be expected. Even the FBI, as good as they are now, under hoover not only covered up crime in one instance but allowed it to occur. First, Hoover allowed illegal tapping of a phone and when it was found that an FBI informant was to commit a murder from the tapes, the murder was allowed to take place and, again to protect the FBI and their informant, 3 innocent men were arrested and later convicted of that crime. the cover up was later exposed and the men released - several FBI agents were sent to prison for their part in that - but this shows that cover up is a large part of our nation's way of doing business.