For some reason when it states "CLICK HERE TO DOWNLOAD A PROGRAM TO ELIMINATE THE THREAT" I do so, downloading the program, but when I run the program it states "You are making so and so run in an unusual way" and it doesn't work.
Norton is doing nothing...
2007-10-23 11:58:48 · 8 answers · asked by Allen 1 in Computers & Internet ➔ Security
Norton is worthless-take it and anything with Symantec out of your computer. Go online and download - AVAST Antivirus-it is free and catches a lot of Trojans. It isn't foolproof however but I have found that it works very well.
2007-10-23 12:09:55 · answer #1 · answered by Nunyabusiness 4 · 1⤊ 0⤋
2
2016-08-25 16:50:36 · answer #2 · answered by ? 3 · 0⤊ 0⤋
Never take a command from anyone unless you know the source. I just spent two days trying to clear up. This was found by googling "black door trojan". The problem was solved by going through this protocol from Geeks to Go.
http://www.geekstogo.com/forum/black-door-Trojan-t173518.html
Take it slow and carefully. Follow exactly what is said. All free software. I copied to a word document rather than notepad. Will take several hours because of scanning process. Circle and underline instructions. Not hard but be sure of each step as you go.
I could not get rid of it with Adaware/Norton/McAfee/Microsoft
They also said all OK. BS.
2007-10-24 02:44:07 · answer #3 · answered by Anonymous · 0⤊ 0⤋
If you can't open your browser without a million popups, and if you're computer has the threat popup when your online, i had the exact same thing. It got really bad after just a day of having it, and I had noooo clue what to do. My computer was like completely taken over by this virus, but I went to http://www.symantec.com/, and then click on help and support. The only way I could get rid of this was to call them, and ask them to fix it. It cost 100 dollars, and took about 4 - 6 hours, if you get someone knowing what they're doing. That's the only way I know how to get rid of it, otherwise it's juusst brutal.. if you have the same virus I had.
2007-10-24 20:01:56 · answer #4 · answered by - sammi 2 · 0⤊ 0⤋
You've got adware which comes down hidden with something you downloaded. Don't click on anything that says you have a virus unless it's your virus protection program telling you this.
You can ignore this adware and just X it out when it pops up or you can do a scan at http://housecall65.trendmicro.com/
just follow directions. Shut off your virus protection while you run this scan and removal program.
2007-10-23 12:06:33 · answer #5 · answered by Michael S 7 · 0⤊ 0⤋
norton is junk u need to download the mcaffee security 2007 it will fix the problem or theres a program called trend micro 2007 its free for 30days and it will clean all of your problems and it will maybe update to 90 days all depends if u do it right
2007-10-27 01:45:59 · answer #6 · answered by carrp39 1 · 0⤊ 2⤋
listen to "greatszandor" answer above. If not AVAST free than AVG free. Or best yet get AVG Internet Security Suite 7.5
2007-10-23 12:49:05 · answer #7 · answered by jmf931 6 · 1⤊ 0⤋
get a2 free, spybot,adaware, AVG and run them in safe mode
2007-10-23 12:18:19 · answer #8 · answered by Anonymous · 0⤊ 0⤋