PLZZ help!! i have a lexmark 2500 printer i bought it 2-3 months ago well like a month ago the cartridge was finished so i had to buy a new one well i waited like till a whole month and finally got a new BLACK 28 ink cartridge because i was busy. then when i try installing the cartridge the screen says that there is no black ink cartridge installed and in the solution center shows there is a full ink black cartriged!!! when i try to print something like an alignment page it wont print it keeps jamming !! whats wrong wid my printer??!! HELPPP ASAP!!!!♥ plz
2007-10-23 11:42:14 · 7 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
Most likely, you put the black in into the wrong cartridge slot. If I remember correctly, this printer has TWO cartridge slots.
Office depot shows that #28 and #29 are the proper carts for Lexmark X2500. So does the Lexmark website.
2007-10-23 11:56:42 · answer #1 · answered by Kasey C 7 · 0⤊ 0⤋
I presume you mean an X2500 printer. The web shows the different printer cartridges and black 28 is not one of them. It shows
#16 Black Print Cartridge
#23A Black Print Cartridge
#23 Black Return Program Print Cartridge
So it looks like the wrong cartridge.
2007-10-23 12:02:09 · answer #2 · answered by Curtis 6 · 0⤊ 1⤋
unplug the printer wait a few seconds then plug the power back in that should clear the memory of the printer & try again as far as installing make sure U removed the tape & followed the steps in the manual . don't just pull the cartride out
2007-10-23 15:40:28 · answer #3 · answered by SAM L 4 · 0⤊ 0⤋
Did you remove the protective tape from the cartridge? Are you sure its snapped into the slot and properly seated/ Just a couple thing to check.
2007-10-23 11:50:09 · answer #4 · answered by Roadman 6 · 0⤊ 0⤋
Maybe its installed wrong or wrong cartridge or even try installing the cartridge.
2007-10-23 11:52:03 · answer #5 · answered by Anonymous · 0⤊ 0⤋
well you eightther have it in the wrong part backwords or wrong cartridge number
2007-10-23 11:49:14 · answer #6 · answered by Anonymous · 0⤊ 0⤋
are u sure u have lexmark printer....
2007-10-23 15:38:46 · answer #7 · answered by vikramthebiker 3 · 0⤊ 0⤋