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it says that there is file with the same name.so either delete or rename.but when i am renaming that file again i am finding that the file with the old name exist and also a new renamed file exist.please help totally confused.i am finding that file with run.i have xp.if i am using search i cant find the file.its only coming up when i am using run.cant make my printer work.please help its urgent i got a lt of things to print and been stuck with this for a week

2007-10-22 06:12:57 · 2 answers · asked by obaid h 1 in Computers & Internet Hardware Printers

2 answers

Hi. From the web. "Write down the folder that could not be created and then close the install. Next, search for and delete that folder, and try to install the software again."
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=nl&cc=be&docname=c00274023&dlc=nl&printable=yes&encodeUrl=true&

2007-10-22 06:20:02 · answer #1 · answered by Cirric 7 · 0 0

Write down the folder that could not be created and then close the install. Next, search for and delete that folder, and try to install the software again.

2007-10-23 16:24:21 · answer #2 · answered by vikramthebiker 3 · 0 0

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