Is my Local Area Connection Status addressing a concern ?

Question

This is a follow-through question to my last one as I could not get a relevent answer.

I am in the process of resolving a low speed broadband connection with help from my ISP. However, they believe there are unknown and hidden processes running in the background, completely undetected by the anti-virus and anti-spyware software.

However, all I want to know from you guys is this: Is there anything for me to observe on Local Area Connection Status window - like the number of sent packets in comparison with the number of received packets at the current login ?

PS: Right now, the number of sent packets is far too high than the received even with all programs and applications closed. My ISP says this is a clear instance of the internet connection being used by unknown programs in the background !

Answer 1

Well, I think your ISP is correct. If your machine is sending packets out in a higher number than received that is totally backward from normal useage. You generall send a request out. Like www.yahoo.com then yahoo returns a page. That page is much much larger than your request so the sent to receive value is certainly more received than sent!

You need to see if you can clean your machine. There are worms, trojans and viruses that HIDE from the programs designed to kill them. If you have one it may not be easy to find.

Have you tried the following
1. Use an online scan from some company besides the AntiVirus you are using. Try http://housecall.trendmicro.com
If it doesn't come up - you have a hosts file issue which is also common. If it does work let it scan and see what it finds.
You can also use http://www.kaspersky.com/virusscanner to see what it finds.
These will not bother your local antivirus they just will confirm its results. Don't be surprised if these find something yours missed

2. Disconnect from the internet and start in safe mode, allow your scanner to run under that mode. Or you can download a scanner that can check and clean your system
Like Trends SYS clean program (it is also on http://trendmicro.com)

3. Shutdown all programs, open the task manager and see what processes are running. Make a note of those and do a search to see what they are if you aren't sure of them There is a list of what is normal over at Microsoft but you can just search by name to see what is what. Most processes that are bad news will show up on a Google or Yahoo search. You can then find our how to clear your system. You can kill any process you aren't sure about (you may have to reboot if you kill something vital but your system will reboot, just stop them don't remove or erase them!!!)

4. Last ditch, you may have to re-install you operating system.Including an FDisk and Reformat. That is the drastic method but it does work.

Before you reformat and reinstal I would let an expert take a look. Most items can be cleaned.

Answer 2

i think of this is 1394 or something, they're older technology adapters, and should not impression your community in any way. in case you pick to disable them, your community could be purely as effective.