i go to add hardware : when i add (install) the CDRW it installs but this is what it says after
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
how can i fix this ??
i dont have the sofware for the CDRW and cant find it on the internet
2007-10-19 09:42:14 · 5 answers · asked by spindymindi 3 in Computers & Internet ➔ Hardware ➔ Other - Hardware
dont know if it matters but its a philips external CDRW 400 series
2007-10-19 09:42:51 · update #1
Try the phillips website to see if you can download the drivers. As an external USB device you NEED drivers, repeat N E E D !
2007-10-19 10:05:30 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋
What operating system are you using? A CD drive should install automatically. Check the jumper settings and make sure the cable is secure and try again. It might be a damaged drive, in which case you'll have to buy another (they are very cheap) but it might be worth running C Cleaner to see if it can resolve the registry problem. you can download it from here: http://100-downloads.com/
2007-10-19 09:50:23 · answer #2 · answered by Anonymous · 0⤊ 1⤋
you would need to either re-install the hardware because it would not work properly that way.
but if the same problem comes after re-installation then you might need to get the software for the CDRW to troubleshoot it.
2007-10-19 10:17:46 · answer #3 · answered by day_jah_vu 1 · 0⤊ 0⤋
I'm sorry to tell you this but-
You need the software for it.
BUT you could uninstall and go out and buy another CDRW.
Sorry :-(
2007-10-19 09:47:37 · answer #4 · answered by hott_chik_01 2 · 0⤊ 0⤋
here is a link to the driver if this helps i presume this is what you mean by software
http://www.cdrom-drivers.com/drivers/39/39786.htm
all the best
Simshi
2007-10-19 10:19:29 · answer #5 · answered by simshi993052 2 · 0⤊ 0⤋