ISO 9000 includes the following standards:
* ISO 9000:2005, Quality management systems - Fundamentals and vocabulary. Covers the basics of what quality management systems are and also contains the core language of the ISO 9000 series of standards. A guidance document, not used for certification purposes.
* ISO 9001:2000 Quality management systems - Requirements is intended for use in any organization which designs, develops, manufactures, installs and/or services any product or provides any form of service. It provides a number of requirements which an organization needs to fulfill if it is to achieve customer satisfaction through consistent products and services which meet customer expectations. It includes a requirement for the continual (i.e. planned) improvement of the Quality Management System, for which ISO 9004:2000 provides many hints.
This is the only implementation for which third-party auditors may grant certification. It should be noted that certification is not described as any of the 'needs' of an organisation as a driver for using ISO 9001 (see ISO 9001:2000 section 1 'Scope') but does recognise that it may be used for such a purpose (see ISO 9001:2000 section 0.1 'Introduction').
* ISO 9004:2000 Quality management systems - Guidelines for performance improvements. covers continual improvement. This gives you advice on what you could do to enhance a mature system. This standard very specifically states that it is not intended as a guide to implementation.
2007-10-18 12:58:02
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answer #1
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answered by Gandalf Parker 7
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The ISO 9000 Series is a set of international standards for quality management and quality assurance. The standards were developed to help companies effectively document the elements they need to maintain an efficient quality system.
ISO 9000 Facts are,
Applies to any organization regardless of size or industry
Implemented by more than one million organizations in over 170 countries
Includes ISO 9000:2005 , ISO 9001:2008 and ISO 9004:2009
ISO 9001:2008 is the only standard in the ISO 9000 series to which organizations can certify
2014-06-04 10:41:15
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answer #2
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answered by ? 2
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