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Waited over an hour for my pizza. Called the 362-3333 number and they told me the order had been "accidentally" dumped from the system and that no pizza was on the way. They then insulted me by offering to attempt to send another at half price that might show up in an hour or longer. So who dropped the ball. Was it the main switchboard or the local store? Im calling to gripe and complain tomorrow and need to know who to blame.

2007-10-14 15:47:07 · 6 answers · asked by casey 5 in Dining Out Fast Food

I remember now why I stopped using them years ago.

2007-10-14 15:47:39 · update #1

6 answers

Be glad! Their pizzas are wayyyyyy too greasy. It's always a rough time after I eat that pizza, and so help me if I got cheesesticks too!

2007-10-14 15:50:10 · answer #1 · answered by Anonymous · 1 0

when havent they screwed up. there are few pizza places in this country that i like. the best pizza is the one i make right at home. i never go to pizza hut. when i was a kid for school we ould have to read books and depending on how many books you read they would give you these coupons that were for one mini pizza from pizza hut. the only reason i ever when there was because of those coupons. everytime i went there you had to wait like 2 hours for this pizza that was so small you could eat it in literally 4 bites. plain old americans love this crap and i dont know why. if it aint italian it aint pizza.

2007-10-15 08:55:18 · answer #2 · answered by JLB 2 · 0 0

Talk to the manager of the store. They are the 'buck stops here' guy. He will blame it on the computer people you called. If so, ask him for a number to call and complain. Keep complaining until you find the right person.

I hate it when they ruin your dinner and then say "We'll get you one right out....in about an hour..."

2007-10-14 15:55:36 · answer #3 · answered by Marvinator 7 · 1 0

they delivered the wrong pizza to me tonight.

I called the main complaint line and they are sending me a full refund.

2007-10-14 16:54:33 · answer #4 · answered by coffeedrinker2727 2 · 1 0

Call the complaint number, which is probably on their website- they will fix the problem, and they are really nice(I've had to do it before)

2007-10-14 16:34:36 · answer #5 · answered by Queen 2 · 1 0

call the pizza hut headquarters

2007-10-14 15:59:51 · answer #6 · answered by i_like_chicken_yo! 2 · 1 0

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