when i click the turn off button or the shut down button,,the pc only restart...what is the problem?? need help what am i supposed to do??
2007-10-14 11:56:42 · 18 answers · asked by ugat_puno 1 in Computers & Internet ➔ Hardware ➔ Desktops
Press and hold down on the power button until the computer turns off.
2007-10-14 12:34:43 · answer #1 · answered by mittalman53 5 · 0⤊ 0⤋
Make sure you are shutting it down from the Start menu and not pressing the power button, pressing the button only makes it restart
2007-10-14 12:00:13 · answer #2 · answered by Laz 2 · 0⤊ 1⤋
do you have windows vista, because its power button (on the start menu) only puts the thing to sleep. If you want to shut down you have to go to the arrow next to the lock and click shut down manually... still don't know why they changed what wasn't broken.
2007-10-14 12:00:38 · answer #3 · answered by zspace101 5 · 0⤊ 0⤋
Press and hold the power button. I think it should shut off. Probably wait for 5 min before turniing it back on.
2007-10-14 12:00:26 · answer #4 · answered by ひいらぎ 5 · 0⤊ 0⤋
Push the button gently and firmly and HOLD it for a slow count of 20 seconds.
If that doesn't turn it off, pull the plug.
It happens sometimes.
It's not a big deal. It's just a pain in the neck
2007-10-14 12:08:37 · answer #5 · answered by Nedra E 7 · 1⤊ 0⤋
Maybe for that last question it asks you before shutting down you selected the choice RESTART instead of the choice SHUT DOWN. Try it again and watch carefully when you go to do that choice so you hit the right selection.
2007-10-14 12:00:28 · answer #6 · answered by Rich Z 7 · 0⤊ 0⤋
yea if its a desktop then unplug it and wait and restart if that doesnt help it then turn it back off and call/bring it in to either geek squad at best buy or fire dog at circuit city or any other local computer repair store. if your computer is more than 3 years old i would recommend you buy a new one if however its newer than 1 year then check to see if its on your warranty and if it is then email the manufacturer and youll probably have to mail it to them or bring it too one of their stores (if they have 1) good luck man and hope this helped.
2007-10-14 12:03:59 · answer #7 · answered by Tommy 4 · 0⤊ 0⤋
pull the plug...let it sit for 5 min then keep the power cord out and hold the power button 10-15 sec
plug it back in and turn it on
2007-10-14 11:59:06 · answer #8 · answered by rangers_86 3 · 0⤊ 0⤋
When I had this, it was because my operating system didn't recognize my motherboard. It would hang for several minutes, searching for the right port to send the "off" command, then generate a message telling me that I could turn my computer off.
2007-10-14 12:01:08 · answer #9 · answered by El Jefe 7 · 0⤊ 0⤋
I know im probabley ruining my pc but i keep my finger on the off button, been doing it for years now, never had no troubles
2007-10-14 12:00:18 · answer #10 · answered by Simon 2 · 0⤊ 0⤋