I have the same modem that i've been having for about a year and a half. My downloads speed used ti be great, but now I download thing at 9 kbps. I also used to be able to watch youtube videos or anykind of videos fine, but now they freeze in the middle. Please help me, i don't know if it's my modem or what. Thanks for all the help.
2007-10-14 10:26:04 · 9 answers · asked by i_olide 2 in Computers & Internet ➔ Internet ➔ Other - Internet
My connection is cable. Its a toshiba modem.
2007-10-14 10:37:12 · update #1
I have a modem but it's not connected at the time.
2007-10-14 10:40:55 · update #2
That could be any range of things.
Is this a dial-up modem, DSL modem, or cable modem?
What is your speedtest rate? http://speedtest.net
What kind of model is the modem? Try looking at the manufacture's sites for upgrades in drivers and firmware.
When was the last time you cleaned ad-ware, spyware, and viruses off your computer?
When was the last time you defragmented the harddisk?
When was the last time you removed unwanted programs?
What do you currently have running that also uses your internet connect (email client, instant messagers, streaming media)?
How much free space is available on your harddrive?
How much RAM does the computer have?
How much RAM is being used on average?
What is the current network performance?
What is the average amount being used from your paging file?
2007-10-14 10:33:36 · answer #1 · answered by shaunfrisbee 2 · 0⤊ 0⤋
Do you use a router? Cycle the power on it if you do. also cycle the power on your modem, unplug it for 10 seconds, don't just use the power button. if that doesn't help it might be a firewall/NAT problem. Test the speed with your firewall off (this can be dangerous). You may need to open up some ports in your firewall or router if you have one (port forwarding).
2007-10-14 10:34:51 · answer #2 · answered by Jon D 2 · 0⤊ 0⤋
Make sure you are free of viruses and then try repairing your connection and if that dont work unplug modem for a little while spin in three circles do a backflip, open your front door and then try it. If that doesnt work you know its your modem!
2007-10-14 10:30:17 · answer #3 · answered by Anonymous · 0⤊ 0⤋
start>settings or control panel>network connections>LAC repair
and if that doesn't work get in touch with your Internet provider and get a new modem also try giving your modem a rest and un plug everything from your modem and plug it back in
then check your speed http://speedtest.net
2007-10-14 10:28:56 · answer #4 · answered by dweed1503 2 · 0⤊ 0⤋
you should state more information about ur connection type , u have antivirus running or not , your computer specs , ur modem type .. etc... but for first guess i think u should run a anti torjans.. spyware and check the running programs on windows task manager ---> process to see if there is any strange-suspicious program running and slowing ur computer and connection
2007-10-14 10:31:41 · answer #5 · answered by jamalgrafix 2 · 0⤊ 0⤋
Hi,
Maybe better if you check with your internet service provider (ISP). Maybe they can locate where the problem is.
You can also borrow a modem from someone else, see if that solve the problem. If not, it is probably your ISP
2007-10-14 10:31:03 · answer #6 · answered by Azizy Aris 1 · 0⤊ 0⤋
We need more information than that. Are you using broadband? How much ram memory does your computer have? Are you directly connected or wireless? Are there any other computers on your network if you have a network? Are you DSL or cable? What is your operating system?
2007-10-14 10:32:02 · answer #7 · answered by cavassi 7 · 0⤊ 0⤋
Ask a friend if you could borrow his, and if the speed is still the same, call your ISP for a line checkup..
If all this fails, then start looking at software troubles, but i think it's one of the above
good luck !
2007-10-14 10:30:10 · answer #8 · answered by sonic393 3 · 0⤊ 0⤋
run a virus scan! They can slow down your computer exceptionally!
2007-10-14 10:29:37 · answer #9 · answered by Fuzzy 2 · 0⤊ 0⤋