I am trying to download Windows live messenger, but i keep getting error 80072ee7?

Question

It downloads fine. But when I try to log in the error code pops up. I have ZoneAlarm firewall, but don't know a lot about computers. Can anyone help.

Answer 1

http://www.imzers.com/msn/articles/firewalls/

Read there - hopefully one of those firewalls is yours and you can configure it for messenger.

Edit : doh sorry - you said zonealarm!!

Try these :

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category,
click the Advanced Settings button, uncheck all the options, click OK twice and then try
again.

Answer 2

The most likely cause for this problem is that your firewall does not allow Messenger to access the internet. This happens often if you install a new version of Messenger. Make sure Messenger is allowed access in your firewall rules.

In ZoneAlarm, make sure that you allow Windows Live Messenger Internet access. If you do not define it as an allowed application, the firewall in ZoneAlarm will block and you get that error message.

Also make sure that your clock and date are correct on your computer, if they are the wrong date and time, Messenger will not allow you to connect either.

Answer 3

This error occurs when you are not connected to the internet, check your internet connection and make sure it is working properly.

The most likely cause for this problem is that your firewall does not allow Messenger to access the internet. This happens often if you install a new version of Messenger. Make sure Messenger is allowed access in your firewall rules. See our article on using Messenger through a firewall application.

This error might also occur if a proxy server is enabled in Messenger or Internet Explorer while you do not use one.

See Link

Answer 4

Hello Smurf :
Don' t know your answer , but , I can tell you how to help yourself !
Go to :- http://www.update.microsoft.com

There' s a Search Box on that page in the upper right-hand corner . Just type your error code number inside that search-box .
You will be provided with the information and the meaning of that particular error-code .
Good Luck !
P.S. :- Also , to make sure that your firewall isn' t blocking information from MSN , you' ll have to go to your firewall settings , probably in an area called , " Exceptions " , and type in the web address of MSN ( e.g. :- http://www.msn.com )
Then , information can flow freely from MSN into your computer .

Answer 5

check your firewall settings it could be that ya firewall is bloking access for it to see if it is your firewall disable it for a few mins then when it is disabled try signing in again on msn if it works enable firewall again while it is signed in and if u get a question to allow or block or something similar then click on allow or accept and let the firewall set it self up automatically

Answer 6

hi Sam, are you able to submit the blunders message so as that we can detect your difficulty extra? What working gadget are you working and what internet browser did you employ? additionally, did you attempt yet another browser to acquire residing house windows stay Messenger? thank you. Jason, residing house windows Canada Outreach

Answer 7

http://www.e-messenger.net/

try this it is msn online