I was just on the phone with a collection agency and I noticed a beeping noise in the background. I asked the lady about it and she said that they were recording the call. She told me about the recording AFTER it had already started. Is this legal?
2007-10-14 06:23:54 · 8 answers · asked by Braden J 2 in Politics & Government ➔ Law & Ethics
It is illegal in some countries.
In the USA it is legal to record phone conversations provided
(a) the participants are told in advance that the phone calls may be recorded, or whatever ... such as monitored for quality assurance
(b) there is a special beeping sound that is associated with this call being recorded
2007-10-14 07:23:02 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Different states have different laws. If you want to know what is legal and illegal when it comes to collections and collection agencys, go to this website.
It helped me out when I was being harrassed about a small debt. I ended up filing a compaint with our states attorney general and eventually a lawsuit, and I won.
http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm
2007-10-14 06:52:59 · answer #2 · answered by Carol T 4 · 0⤊ 0⤋
Yes it is LEGAL. If one of the parties in the conversation is doing the recording, it is legal.
A third party that is not party to the conversation can not record a call between two other people.
It is completely legal to record a call without informing the other party as long as one of those parties is doing the recording.
2007-10-14 07:04:42 · answer #3 · answered by Eisbär 7 · 0⤊ 1⤋
They are supposed to inform you before the conversation starts that the call is being recorded. Next time that happens and they do not say anything ask them if it is being recorded, and if they say yes, tell them that US law requires them to inform you at the beginning of the call. Most of these calls are made outside of the US, but they ARE informed of the laws here.
2007-10-14 06:59:17 · answer #4 · answered by Ryan's mom 7 · 0⤊ 1⤋
yes.they canrecord only to train its personnel,they cannot use that info without a court order,all people in high places count on the ignorance of those they usurp.
2007-10-14 06:47:41 · answer #5 · answered by offline 2 · 0⤊ 0⤋
You need to consult an attorney to make SURE, but I believe that it IS illegal.
2007-10-14 06:32:19 · answer #6 · answered by Dont Call Me Dude 7 · 0⤊ 1⤋
Yes of course it is.
2007-10-14 06:29:37 · answer #7 · answered by Anonymous · 0⤊ 0⤋
you have to be notiied or its illegal
2007-10-14 06:33:18 · answer #8 · answered by blaqking45 3 · 0⤊ 1⤋