Next time we need to know exactly what the pop up says, the web page it refers you to, and the product it tries to sell you. This will allow us to determine the correct removal tool needed.
Securing a Personal Machine
http://safecomputing.umn.edu/studentchecklist.html
OS Reinstallation vs. Virus Removal
http://safecomputing.umn.edu/guides/rebuild_repair.html
If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
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Update your Full Time (Active) antivirus and run a full scan.
If you do not have active virus protection, install only one. All are excellent.
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
or
Avira AntiVir PersonalEdition Classic
http://www.free-av.com/
http://www.download.com/3120-20_4-0.html?tg=dl-20&qt=Avira&tag=srch
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Update your Full Time (Active) spyware protection and run a full scan. If you do not have active spyware protection, install:
Windows Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx
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Install the following four programs and run weekly or at least monthly. You need all four. They are not a substitute for full time spyware and virus protection. They will greatly increase your protection. Install and run now.
Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html
SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/
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Install:
CCleaner:
http://www.ccleaner.com/
Do not install optional toolbar.
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
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Install either one not both:
McAfee Site Advisor: Internet Explorer and Firefox
http://www.siteadvisor.com/
McAfee SiteAdvisor helps protect you from all kinds of Web-based security threats including spyware, adware, spam, viruses, browser exploits, and online scams.
TrendProtect™
http://www.trendsecure.com/portal/en-US/free_security_tools/trendprotect.php
TrendProtect is a FREE browser plug-in that helps you avoid Web pages with unwanted content and hidden threats.
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Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore
After the malware is removed turn on system restore.
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Run this time:
CWShredder: run
http://www.trendmicro.com/cwshredder/
Shoot The Messenger
http://www.grc.com/stm/shootthemessenger.htm
VX2 tool for Ad-Aware and run tool (Install and run)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
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Special Removal Tools
Run only if indicated
Roguefix.bat
http://www.internetinspiration.co.uk/roguefix.htm
SmitFraudFix
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html
Vundo Fix and
VirtumundoBegone (if VundoFix does not work)
http://www.bleepingcomputer.com/forums/topic18610.html
Vundo Rootkit Removal
http://wiki.castlecops.com/Vundo_Rootkit_Detection_and_Removal_Procedure
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Run this time and monthly:
Microsoft Update:
Run in "Custom Mode". Install everything, reboot and repeat until nothing is left to install.
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm
Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
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Rootkit Removers
Pick any 2 install and run one each month.
AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29
F-Secure BlackLight
http://www.f-secure.com/blacklight/
Panda Anti-Rootkit
http://www.pandasoftware.com/products/antirootkit/
http://www.pandasecurity.com/homeusers/downloads/register?Tipo=1&CodigoProducto=39&Idioma=2&TipoUsuario=1&sec=down&Country=US-en&TipoLead=2&Ref=WWEN-ROOTK-DES&track=36355
http://www.download.com/Panda-Anti-Rootkit/3000-2239_4-10717197.html?tag=lst-0-1
Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
------------------------------
Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
BitDefender Online Scanner
http://www.bitdefender.com/scan8/ie.html
CA eTrust® PestScan
http://pestpatrol.com/pestscan/index.htm
eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
F-Secure Online Virus Scanner
http://support.f-secure.com/enu/home/ols.shtml
Kaspersky - Free Online Virus Scan
http://www.kaspersky.com/virusscanner
McAfee - Free Scan
http://us.mcafee.com/root/mfs
Panda Software - ActiveScan
http://www.pandasoftware.com/activescan/activescan/ascan_2.asp
Symantec (norton) - Security Check
http://security.symantec.com/sscv6/default.asp
Trend Micro™ HouseCall
http://www.trendmicro.com/hc_intro/default.asp
------------------------------
Additional Information:
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-updated-important-read-before-posting-log.html
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607
2007-10-13 19:05:50
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answer #1
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answered by Anonymous
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That's adware. Don't give in to them. You'll regret it.
If you have an anti-virus, I suggest you make sure it has the latest virus definitions and run it. If you don’t, many people here swear by AVG (it’s free).
I also suggest you download Ad-Aware SE and Spybot S&D (they’re free), install them, update them and run them. If any of the above don't seem to be able to get rid of everything it reports finding, try running it again, this time in Safe Mode. Safe Mode often prevents the malware from running and protecting itself.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
To get into Safe Mode:
1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode from the resulting menu.
4. The machine will continue booting, but the Windows desktop will look different. You won't be able to see the Internet, for instance. Log in as Administrator. Administrator often has no password.
5. When you're finished, log out and reboot back into normal mode.
Update and run them all regularly.
Good luck.
2007-10-14 01:57:05
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answer #2
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answered by The Phlebob 7
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AVG is a very extensive piece of anti-virus software which can be downloaded without any charge. It's actually up with the big security software brands such as Norton and McAfee.
To download AVG follow this link: http://free.grisoft.com/
The random popups could also be simply spyware from companies and addware. You can get a programme called Ad-Aware and it will wipe your computer of this sort of thing - it's totaly free as well: http://www.lavasoftusa.com/
2007-10-14 02:01:40
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answer #3
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answered by Cjmax 1
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It is spyware trying to con you.
Try running free Superantispyware or A-Squared Free 3.0.
If these do not work try Googling the terms Smitfraud fix and Vundo fix.
2007-10-14 01:52:23
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answer #4
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answered by Anonymous
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well first u dont download it. its spywear trying to get in ur computer. and the free stuff is just as bad! i say that if u want to be safe get Norton Anti Virus. of course u have to pay for it but it works really well! and if one of those messages pops up then u can have Norton run a virus scan to see if it was lying to u. thats wat i do! i give Norton 9.5/10!
2007-10-14 10:03:32
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answer #5
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answered by Anonymous
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i reccomend the cleaner its free dl and install it from here http://www.moosoft.com/
i also reccomend spybot s and d get it here for free http://www.safer-networking.org/
make sure your anti virus is up to date if you dont have one get this for free here http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=aff
btw if the virus is called spyaxe or spyware strike or somthig like that update the question and ill tell you how to get rid of it its a perticularly nasty one called smitfraud c good luck
2007-10-14 01:57:02
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answer #6
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answered by linny 1
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I had the same thing and I used this to remove it. I used the free version.
http://www.superantispyware.com
2007-10-14 01:54:32
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answer #7
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answered by Anonymous
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A great site is , pchell.com
Hope it helps
2007-10-14 01:56:41
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answer #8
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answered by iceyone 2
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get avg free it works really well and its free
2007-10-14 01:52:26
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answer #9
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answered by Darkness 2
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avg...try staying out of the porn areas
2007-10-14 01:55:16
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answer #10
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answered by loofa36 6
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