I Don't Know What's Wrong With My Computer!?

Question

Ever since this morning, something called "Security Alert" keeps popping up on my toolbar saying that I have all different kinds of viruses, every single time it pops up it says I have a different kind, but mostly spyware. And then it brings me to a page where I can download some of their suggested spyware removal programs. None of these downloads, by the way, appear to be even downloading or installing correctly, one of these programs was called bestseller-antivurus, and then there were a few more in which names I dont remember. I HAVE TRIED USING EVERY PROGRAM I HAVE TO ELIMINATE THESE SO CALLED VIRUSES, "Spybot, Avast!, Spyware Doctor, and now I dont know what else to try. And the thing that's even more frustrating is that I can't even get rid of this stupid "Security Alert". It keeps popping up and wont go away! I've tried everything. And it keeps bringing up those dumb websites with Bestseller and crap like that THAT WONT EVEN INSTALL! How do I remove these viruses?

Or at least remove the "Security Alert"... Thank You!

Answer 1

Reformat and call it a day.

Buy Norton Internet Security after you've reformatted.

Answer 2

If you don't have the knowledge or the patience to work through this, reformat and reload or call in a professional.

The pages they drag you to are full of spyware themsleves, you are much too trusting.

Are you running any antivirus? I recommend commodo:

http://www.comodo.com

For spyware, use two free products, accept no substitutes, download only from these sites:

http://www.safer-networking.org

http://www.lavasoft.com

For best results:

1) Install and update all this stuff, but do not run it.
2) Boot into safe mode
3) Turn off restore points.
4) Run all three packages until nothing else shows up.
5) Reboot normally and turn restore points back on.

Answer 3

your system is infected
and going to those sites in question keeps it perpetually infected with malware/ backdoor trojans

99% of all internet problems can be attributed to the wrong set of Web browser and Email clients in coordination of the
AV/ Spyware / Firewall software.


Get the following, all are free for a safe surfing experience, with proven track records and do not take up
system resources like Norton or McAffee.
install in SAFE mode with networking ( hit F-8 at boot time ), run them all in SAFE mode
with networking as you'll need it for the updates all the programs below will need.
Turn off RESTORE and the RECYLE BIN temporarily as virii can regenerate / reinfect even if you delete
them with both services on. After all the scanning and cleaning after a 2nd reboot and one last
scan do you turn both of them back on.

ANTI VIRAL

AVG (free) http://free.grisoft.com/


FIREWALL

ZoneAlarm http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

WEB BROWSER - http://www.mozilla.org/products/firefox

EMAIL use thunderbird. It has a good built in spam filter and learns when you teach it. http://www.mozilla.org/products/thunderbird

SPYWARE

http://www.lavasoftusa.com/software/adaware/

http://www.safer-networking.org/en/index.html

Once you set it all up create 3 email accounts..

a hotmail or yahoo account for web "verification", this account you will not care if it get spammed

a sub account ( from the master account )to your ISP that you use for logons, this is the one you use for personal
emails only to trusted people and banking, ebay and paypal. Never use the account for anything else than that,
you find spam is low to non existant if you follow this rule, and even if it does become spam laden, then you
can delete the account and create a new sub account and do all the email updates to ebay, paypal, banks and your
freinds.

finally your master account from your ISP, this one you NEVER use, it's only kept for creating sub accounts since
changing the master account is a real pain.


and if you have a wireless router follow these tips,


1. Use WPA encryption (WPA-PSK) it's less crackable then WEP.

2. Make a passphrase that is upper & lower case and has some numbers thrown in there as well, again harder to crack.
some like mAkE1t5eCurE0rel53 and as long as possible.

3. Use MAC access control so only you or authorized PC's can connect (even if you do have encryption turned on)

4. Turn off DHCP use static addresses.

5. Turn off SSID (and change it) unless your card really needs it (some do)

6. Change username/password of access unit front end

7. Ensure you have the usual firewall enabled on your PC.

8. Paranoia rules, turn WLAN off if your not using it :)


one last tip ************** and this is where your pop up is coming from ***************
control panel---administrator tools--services--messenger

right clik on it
stop the service
then disable it
save changes

Answer 4

http://www.superantispyware.com/download.html

Download the "free edition" of above software, update the program.(but don't scan)

Boot in safe mode (i.e. just before windows loading, press F8 at blacks screen) and the scan using superantispyware.

PS:-
1>Remember to update before running scan in safe mode.
2> its update (i.e. Database Version 3321 -10-08-2007) can remove Malware.LocusSoftware Inc/BestSellerAntivirus that is affecting your computer.

Answer 5

HI, you have downloaded a trojan or malware. The best and esiest way of fixing this problem is a re-format of your hard drive, this will delete all the problems. Good luck

Answer 6

all of those programs, including the popups, were viruses and/or spyware. you need to go to housecall.trendmicro.com and use trendmicro's online scan to remove all of it.

Answer 7

Try this: http://www.internetinspiration.co.uk/roguefix.htm

This is probably a Smitfraud based infection

Answer 8

need to get AVG.
http://www.versiontracker.com/dyn/moreinfo/win/20601