I would like to find a good security program that gives you the capability of chatting with customer support.
I had paid a year in advance for bullguard. They were good but I added my dad, it slowed his dial up so he cancelled and they cancelled mine too, accidently I think, for a week and I got scores of viruses.( I was gone for that time). They would not own up to it and couldn't contain the viruses so I quit them and they said they will reimburse me.
My son added AVG last week. It is scheduled to run scans daily and I just went into the program and it hasn't been doing that.
Can someone please advise me of a super good program where you can chat if you have a problem? At this point money is no object if they are the best. Thanks in advance! :(
2007-10-12 15:27:31 · 6 answers · asked by gabeymac♥ 5 in Computers & Internet ➔ Security
Thanks (((Beano)))
I didn't know other companies charged a fee for asking questions about their program . GR$$D oooohh that riles me temper:)
2007-10-12 16:08:50 · update #1
I love my TrendMicro's PCcillan.
The thing costs a mint - but I can correspond with them. I use e-mail, though... I've never attempted a chat, so I do not know if they charge or not.... but it is a WONDERFUL Antivirus program.
Go peek at their site:
http://www.trendmicro.com/
Peace.
2007-10-13 03:07:13 · answer #1 · answered by Depoetic 6 · 0⤊ 0⤋
I strongly recommend you get rid of avg and purchase a security suite (antivirus , firewall, antispyware, etc) from a RELIABLE vendor like McAfee and properly configure the program and configure it for automatic updates.. then you will not need any second-rate technical support... you will have paid for the real thing and will not need to use it.
Find a qualified technician in your area (check their credentials and references) and have them harden your system (secure it) and have them give you a tutorial on how to use your security software and some basic computer maintenance tips. You could also find a security awareness class and basic computer maintenance course for users.
Good Luck
2007-10-12 22:32:38 · answer #2 · answered by Anonymous · 1⤊ 0⤋
Great question--I'd like to know too. I've had both Norton & McAfee, and don't care for either one. Trying to get any kind of tech support is nearly impossible. The only way to get any real help from them is to pay---at $30 a pop.
2007-10-12 22:46:50 · answer #3 · answered by beano™ 6 · 1⤊ 0⤋
AVG should, but Avira is a great one, as is AVAST.
Also, if you need to chat with a support person, I am a computer tech, and my yahoo messenger name is bob98830 ^_^
ALSO: McAfee and Norton ar not worth the money. they can't even pass a basic EICAR test! (european viral protection test)
Proof? test yourself.
http://www.pandasecurity.com/homeusers/security-info/protected/
2007-10-12 22:33:16 · answer #4 · answered by Anonymous · 0⤊ 0⤋
get Avast and set it to update automatically and it's FREE!
check out the other great security apps here
2007-10-12 22:39:57 · answer #5 · answered by Anonymous · 0⤊ 0⤋
I would suggest you go to http://www.comodo.com they have anti-virus, fire wall, and anti- spyware and their all free with a forever license, and they have great support.
2007-10-13 02:03:34 · answer #6 · answered by Anonymous · 0⤊ 0⤋