Next time we need to know exactly what the pop up says, the web page it refers you to, and the product it tries to sell you. This will allow us to determine the correct removal tool needed.
Securing a Personal Machine
http://safecomputing.umn.edu/studentchecklist.html
OS Reinstallation vs. Virus Removal
http://safecomputing.umn.edu/guides/rebuild_repair.html
If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
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Update your Full Time (Active) antivirus and run a full scan.
If you do not have active virus protection, install only one. All are excellent.
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
or
Avira AntiVir PersonalEdition Classic
http://www.free-av.com/
http://www.download.com/3120-20_4-0.html?tg=dl-20&qt=Avira&tag=srch
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Update your Full Time (Active) spyware protection and run a full scan. If you do not have active spyware protection, install:
Windows Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx
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Install the following four programs and run weekly or at least monthly. You need all four. They are not a substitute for full time spyware and virus protection. They will greatly increase your protection. Install and run now.
Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html
SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/
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Install:
CCleaner:
http://www.ccleaner.com/
Do not install optional toolbar.
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
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Install either one not both:
McAfee Site Advisor: Internet Explorer and Firefox
http://www.siteadvisor.com/
McAfee SiteAdvisor helps protect you from all kinds of Web-based security threats including spyware, adware, spam, viruses, browser exploits, and online scams.
TrendProtect™
http://www.trendsecure.com/portal/en-US/free_security_tools/trendprotect.php
TrendProtect is a FREE browser plug-in that helps you avoid Web pages with unwanted content and hidden threats.
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Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore
After the malware is removed turn on system restore.
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Run this time:
CWShredder: run
http://www.trendmicro.com/cwshredder/
Shoot The Messenger
http://www.grc.com/stm/shootthemessenger.htm
VX2 tool for Ad-Aware and run tool (Install and run)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
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Special Removal Tools
Run only if indicated
Roguefix.bat
http://www.internetinspiration.co.uk/roguefix.htm
SmitFraudFix
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html
Vundo Fix and
VirtumundoBegone (if VundoFix does not work)
http://www.bleepingcomputer.com/forums/topic18610.html
Vundo Rootkit Removal
http://wiki.castlecops.com/Vundo_Rootkit_Detection_and_Removal_Procedure
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Run this time and monthly:
Microsoft Update:
Run in "Custom Mode". Install everything, reboot and repeat until nothing is left to install.
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm
Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
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Rootkit Removers
Pick any 2 install and run one each month.
AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29
F-Secure BlackLight
http://www.f-secure.com/blacklight/
Panda Anti-Rootkit
http://www.pandasoftware.com/products/antirootkit/
http://www.pandasecurity.com/homeusers/downloads/register?Tipo=1&CodigoProducto=39&Idioma=2&TipoUsuario=1&sec=down&Country=US-en&TipoLead=2&Ref=WWEN-ROOTK-DES&track=36355
http://www.download.com/Panda-Anti-Rootkit/3000-2239_4-10717197.html?tag=lst-0-1
Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
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Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
BitDefender Online Scanner
http://www.bitdefender.com/scan8/ie.html
CA eTrust® PestScan
http://pestpatrol.com/pestscan/index.htm
eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
F-Secure Online Virus Scanner
http://support.f-secure.com/enu/home/ols.shtml
Kaspersky - Free Online Virus Scan
http://www.kaspersky.com/virusscanner
McAfee - Free Scan
http://us.mcafee.com/root/mfs
Panda Software - ActiveScan
http://www.pandasoftware.com/activescan/activescan/ascan_2.asp
Symantec (norton) - Security Check
http://security.symantec.com/sscv6/default.asp
Trend Micro™ HouseCall
http://www.trendmicro.com/hc_intro/default.asp
------------------------------
Additional Information:
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-updated-important-read-before-posting-log.html
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607
2007-10-09 12:41:09
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answer #1
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answered by Anonymous
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1. You cannot restore it through Windows Restore. You likely have spyware or virus or both. Maybe bunches.
Currently Spyware Doctor is the Best anti spyware program. You can download an free version sponsored by Google at http://www.pctools.com/spyware-doctor/google_pack/
For virus, the best is Kaspersky. Zone Alarm uses the Kaspersky AV engine, and has the best firewall around, so you might install a trial version of Zone Alarm from http://www.zonealarm.com/store/content/catalog/products/trial_zaFamily/trial_zaFamily.jsp?dc=12bms&ctry=US&lang=en&lid=db_trial. First perform complete scan with Zone Alarm then keep running it over and over till it tells you that no virus or spyware is found. Then scan computer ith Spyware Doctor until it finds no spyware. That should do the trick.
If it doesn't do the trick, then it's time for a reformat and reinstall of Windows.
2007-10-09 12:48:29
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answer #2
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answered by Krakz M 2
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Using a registry cleaner can clean up your computer and then make your computer faster,Why?the reason is that there may be some regsitry errors and remnant,corrupt files and temp files in your computer to cause "computer slow".
Everytime you install and uninstall software on your computer and surfing online you create junk in the computer registry.over time, the registry can grow to enormous proportions, especially if the various programs you've installed do not do a good job of deleting and/or updating it's Registry entries.You need to scan and clean your computer with registry cleaner to make it fast.Good Regisry Cleaner will improve your computer and Internet performance dramatically!It even can speed up your computer by 300% or more!
There are some comparison and review of TOP 5 registry cleaners.
http://www.computer-speed.info/
You can download and scan your computer for free.
2007-10-09 22:31:20
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answer #3
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answered by Sp T 2
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I'm going assume you have a PC. You need to insert your Startup cd, which came with the computer. When your computer is off, insert the cd and press the shift button when you start up. This will read the disk before your computer virus gets to it. Proceed to reinstall your startup disc. This shouldn't erase your files. Good luck.
PS you should buy a mac
2007-10-09 12:18:57
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answer #4
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answered by Lauren R 3
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A clean computer is key to a faster computer. Run the 3 scans below.
Run a virus scan weekly.
Update and run your Anti-Virus program. Don't have one? You can run a free online scan from CA.
http://www3.ca.com/securityadvisor/virus...
Run Spybot and SuperAntiSpyware weekly.
Download, update and run Spybot---http://www.safer-networking.org/...... . Don't forget to use the Immunize feature.
Download, update and run SuperAntiSpyware---http://www.snapfiles.com/get/SuperAntiSpyware.html
Now to prevent spyware from being installed in the first place....
Download SpywareBlaster---http://majorgeeks.com/download2859.html...
SpywareBlaster doesn't scan and clean for spyware - it prevents it from ever being installed.
It's main features include:
- Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
- Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
- Restrict the actions of potentially dangerous sites in Internet Explorer.
Now lets clean up your registry.
Run RegScrubXP weekly. Run Cleanup every time you log off.
Download RegScrubXP--http://www.majorgeeks.com/download.php?d...
Safely cleans junk out of the Windows 2000/XP system registry. All changes made to the registry are fully restorable to it's original condition. You can make an exclusion list of registry entries that RegScrubXP will not display as problems. You can sift through a list of file extensions, company names, run upon startup programs, Internet Explorer history, and uninstall programs to delete what you think is junk.
Download CleanUp---http://www.stevengould.org/software/clea...
Free disk space, make your computer run better/faster and protect your privacy - all in one easy solution. All for free!
Now lets clean up your disk.
Run a Disk Cleanup 2 times a month. Run Disk Defrag. monthly.
Do a Disk Cleanup and Disk Defrag. You can find both of them by following the path below.
Start>all programs>accessories>system tools>Disk Cleanup. Let it do its thing. You can check every box that has something to delete.
Now follow the same path and do a Disk Defrag. Again just let it do its thing.
Now lets tweak your connection.
If your speed is good I would not mess with it by trying to tweak it. If you do tweak once it is done you should not have to do it ever again.
There are many programs out there to do this. I will give you 2 of them.
The first one is TCP Optimizer.
Description: The TCP Optimizer is a free, easy Windows program that provides an intuitive interface for tuning and optimizing your Internet connection. There is no installation required, just download and run.
http://www.speedguide.net/downloads.php....
You can get support for the best way to set it up right from their forum http://forums.speedguide.net/
The second one is Cablenut.
Windows XP tested and approved
CableNut is a tool for optimizing your Internet Connection. We have provided a way to tweak any option you may want to in the adjuster. You can load "CableNut Custom Setting" files that are included with the program to tweak your Internet connection.
http://www.cablenut.com/
Again support is available right from their forum.http://www.broadbandnuts.com/index.php?p...
All programs are FREE!
After applying the suggestions above you will have a clean and faster computer. Enjoy.
2007-10-09 12:24:57
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answer #5
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answered by rlh242424 6
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Dell computers are decent. So is HP and apple and Mac computers are cool too. But I think Dell is good for laptops, but maybe not as good for desktops. I use my iPod touch mostly when I go on the Internet. And this dell laptop we have, I kinda forgot what type it was but oh we'll, and my brothers HP works well. I hear apples and MacBook pros are awesome
2016-05-20 01:52:25
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answer #6
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answered by ? 3
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Without restore points, what are you hoping to restore to ?
Better off trying start cleaning it up with anti-spyware/virus software instead.
2007-10-09 12:11:26
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answer #7
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answered by Cupcake 7
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remove startup items from msconfig.. and in gpedit.msc ryt click local computer policy>properties>check the 2 boxes below.. thie will speed up ur windows while u login.. also try removing unused items frm task manager.. run a memory scan.. to kill all spam use spydr... also run a check on ur registry and fix all broken or missing entries.. if u r still not happy ryt click my computer> go to advance tab.. click on setting (performance) and check best perfomance.. free up harddisc space too..
2007-10-09 13:18:01
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answer #8
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answered by Anonymous
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Check out http://www.pc-optimizer-pro.info
With pc optimizer pro you can safely clean, repair and optimize your computer.
It will help improve your system performance without expensive hardware upgrades.
Good luck!
2007-10-09 23:02:21
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answer #9
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answered by Table 2
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SPYWARE, ADWARE and VIRUSES....OH MY!
http://www.geekstogo.com/forum/You_Must_Read_This_Before_Posting_A_Hijackthis_Log-t2852.html
Go there. READ CAREFULLY, FOLLOW THE INSTRUCTIONS and you will get rid of your problems most likely self-inflicted.
2007-10-09 12:09:19
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answer #10
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answered by ○Freeman○ 6
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Try this computer speedup tool:
http://boost-pc-performance.info
It works very well.
2007-10-09 22:50:58
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answer #11
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answered by TTT 1
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