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I am staying at a Marriott in San Antonio Texas for over 30 days and my car has been broken into in a well lit parking spot which seemed safe at the time. There are signs that are posted that says Marriott is not responsible for personal property left in vehicles. However, Is Marriott at all responsible or liable for my personal property in my vehicle which was stolen or for my $500 deductible which I must pay to my insurance company to get a couple thousand dollars worth of damages fixed? As a company, I would expect them to comp my stay or provide some form of monetary gesture. So far they have offered me 10k marriott rewards points which can barely get me 1 free night if I pick a sub standard facility. What are the rules against this type of thing and what sort of rights am I able to exercise?

2007-10-08 12:09:58 · 11 answers · asked by Gurpreet S 1 in Politics & Government Law & Ethics

11 answers

My business Law professor always said those signs are useless, and they are. But, you would need to be able to prove that Marriott failed to maintain adequate security or was otherwise negligent. You said the parking lot was well lit, if it was poorly lit or not at all, you would have a case, otherwise you have a real uphill battle. You are ultimately responsible for your own belongings and for keeping your belongings where they can be seen.

2007-10-11 09:09:50 · answer #1 · answered by kmerian 3 · 0 0

You answered your own question in your second sentence! Marriott is NOT responsible for any damages whether they be items stolen or insurance costs! You're the person who is insured and this is why you pay insurance premiums. Marriott needn't offer you a thing, nor is what they have posted in their parking lot illegal in any way. It doesn't take a rocket scientist to realize that leaving personal belongings in your vehicle while you're in a hotel, is a foolish thing to do! That type of lot is gold to a thief! The right you can exercise is to call your insurance company or foot the bill yourself without having your rates go up!

2007-10-08 12:21:25 · answer #2 · answered by Chris B 7 · 0 0

You could go round and round and attempt something but the bottomline is...... the have stated that they are not responsible for vehicles. Period. They did not say in any contract that they provide a security controled lot.

Its in the fine print. Comp for what? Not having a guy guarding your car?

There are no rules. You unfortunatly had your car broken into. Claim it on homeowners, car or business insurance. That's it. They deal w. this all of the time so you have no shot. You might complain to corporate to get a few nights or points but that will be that. It's all how you work it. But the attitude that you are super owed... you will get nothing except the simple stuff.

2007-10-08 13:13:39 · answer #3 · answered by jackson 7 · 0 0

I am sure this is a matter for your insurance.

Marriott sounds generous to me. I am sure your hotel contract (and wit hthe parking operator which might be different) disclaims all responsibility.

I never met a parking lot that accepted any responsibilty for this sort of thing, and I am sure you never have either.

That is why you pay your insurance company.

Plus maybe your homeowners policy (if you have one) will covver the property.

2007-10-08 12:25:50 · answer #4 · answered by Barry C 7 · 0 0

Most parking lots have signs that say they are not responsible for damage and blah blah in their parking lots. Which means you're totally screwed with them... Your belongings and all.

Report it to both Marriott and your insurance company. You should have as soon as possible actually.

2007-10-08 12:15:33 · answer #5 · answered by Anonymous · 0 0

You have the right to pay your deductible. Why blame them? They didn't break in to your car. It was posted that they are not responsible. If they were, you could bet your insurance company would pursue them. They are out a lot more than $500.

2007-10-08 12:15:14 · answer #6 · answered by davidmi711 7 · 0 0

The signs mean nothing, basically to prevent people from even thinking about suing. Same thing at a valet, you get a ticket that says they are not responsible for damage to your car or property loss......does not mean they are not responsible for damage or property loss.

The signs could help their defense in court if you were to sue, but if you prove they were negligent, the signs mean nothing.

2007-10-08 12:57:42 · answer #7 · answered by Anonymous · 0 0

every Marriott post signs stating your lost if vehicle broken into. only way they are liable if cameras on parking lot , no sign stating, or security is on site. plus you would still have to go to small claims court but you win trust me.

2007-10-08 12:20:46 · answer #8 · answered by Anonymous · 0 0

Sue!

But it must be common for them, did you leave items in the car that attracted the damage?

2007-10-08 12:15:53 · answer #9 · answered by Anonymous · 0 0

It's good

2016-07-30 04:39:34 · answer #10 · answered by Anonymous · 0 0

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