So, I got a new monitor and it is a Dell monitor.
When I was switching out my old monitor for my new monitor, the new monitor worked for a while, then all of a sudden, it switched to a black screen, but the power button was green, so I guess it was saying that it was still on.
I press the power button again, and it turns back on but a few seconds later, it "turns off" again...is there anyway for me to fix this?
please help...
2007-10-07 12:07:22 · 3 answers · asked by Kashai H 2 in Computers & Internet ➔ Hardware ➔ Monitors
Oh, and for the monitor specifically, I don't know if there is a "service tag number" so I could, 't really ask them for technical support...and I don't want to resort to calling them...I got the monitor separately, nothing wrong with my modem.
2007-10-07 12:14:59 · update #1
I've tried inserting every number looking code on the monitor, one almost worked...said it was from out of the country though..
2007-10-07 13:31:37 · update #2
Return it to Dell.
If you can get your money back and buy from someone who is more reliable.
2007-10-08 04:40:52 · answer #1 · answered by Simon T 6 · 0⤊ 0⤋
Contact Dell for help and a replacement of a monitor.
2007-10-07 12:09:53 · answer #2 · answered by Anonymous · 0⤊ 0⤋
There should be a service tag look around http://support.dell.com/support/topics/global.aspx/support/en/identifyyoursystem?c=pr&cs=prdhs1&l=en&s=dhs&~mode=popup
2007-10-07 13:24:29 · answer #3 · answered by Ricky B 6 · 0⤊ 0⤋