My job sometimes has irresponsible people calling me last minute with impossible requests, the problem being caused all because they were careless in the first place. I am then required to fix it as much as I can for my boss, which is fine as that is my job.
However, sometimes I find that I am required to fix it too much -the people are practically pleading for me to start from square one and fix the whole problem, essentially doing the job that THEY should have done.
And I'm ashamed to say that I usually do it, because I feel guilty, even though I have nothing to feel bad about!
Does anyone have that problem? Being too nice? How do you overcome it?
2007-10-04 16:03:51 · 8 answers · asked by Lighthouse 5 in Society & Culture ➔ Other - Society & Culture
I would say to document the before and afters, and save them. make sure that the people that really count become aware of your hard work. I know the direct boss is excluded.if something is not in my job description, i make sure higher ups are aware of my contribution, i do not like other people to take credit for my work.
2007-10-04 16:29:41 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Check for a local learning institution that offers assertiveness training. It changed a friends life from being that of a doormat to being a woman of well received counsel and ideas.
I understand the situation, as "What about your (the person in question who should have done the work) lack of proper previous planning, makes it my emergency?"
There are ways to include the requester in the process so that they can learn to do the work required "Give a person a fish, feed them for a day, teach them how to fish, feed them for life."
And yes, it is possible to be too nice, lost a relationship or two over same. Possibly should have taken own advice back then. But having a wonderful time learning now.
2007-10-09 07:24:05 · answer #2 · answered by the Punisher 6 · 1⤊ 0⤋
It's always nice to be nice. At time I also fix customer problem which they are supposed to do it themselves. Just treat it as an extra quality service, and most of the time I can do it faster than them since I am more familiar.
2007-10-05 02:04:43 · answer #3 · answered by Tan D 7 · 0⤊ 0⤋
Here's an example of failing to be too nice: Upon realizing that you put nearly all of your questions to a vote and never give a best answer yourself, then don't you think it should behoove me not to answer even one more of them in the future? Makes me wonder if you even read the answers you receive. Why do you even bother? Now, how do you like that for not being too nice?
2007-10-08 00:56:03 · answer #4 · answered by Anonymous · 0⤊ 1⤋
If you are seeing an inefficiency within the organization, perhaps you could mention it to your boss. If this is the status quo, however, then you are stuck with this process and your position with respect to it.
Disagreeing with the process can also be done with a nice demeanor.
2007-10-05 12:21:18 · answer #5 · answered by tornwax 3 · 0⤊ 0⤋
Just analyze the situation and be honest with yourself and your customer. If you don't feel like doing then don't. Sounds like you are in customer service though and that is your job to be nice. Just be true to yourself whatever that may be.
2007-10-04 23:11:45 · answer #6 · answered by Anonymous · 0⤊ 0⤋
its nice to important, but its very important to be nice :). I'm usually nice with people, but when other people go and step overboard, i just let them know straight.
2007-10-04 23:36:30 · answer #7 · answered by steven25t 7 · 0⤊ 0⤋
i would just put a limit to what you will and will not do. because some will take advantage of you knowing that
2007-10-05 11:46:29 · answer #8 · answered by Anonymous · 0⤊ 0⤋