i've sold a laptop on ebay. the buyer claims that the cd drive doesn't work when he tries to install an operating system. i didn't mention anything about the cd drive on the auction page. when i checked the cd drivebefore the shipping it worked. the buyer just says he is unhappy. what should i do? i don't wanna take a return, it's a bit of hassle... please help
2007-10-04 12:10:30 · 3 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
It depends on what you said, if anything about it in your auction.
If you said anywhere that everything worked, then in my opinion, you are obligated to do a return.
Either way, if you do accept it as a return, then make the buyer pay for shipping, and that is not part of the refund.
2007-10-04 12:15:28 · answer #1 · answered by Michael H 7 · 1⤊ 0⤋
If you didn't mention "working CD drive" or said that "everything works" you're not required to give a refund. It was also the buyer's responsibility to pay for insurance for the package. It may be a case where he should seek damages from the shipper.
2007-10-04 19:19:16 · answer #2 · answered by smartsassysabrina 6 · 0⤊ 1⤋
if u knew when u put it on ebay that it was not working and sold as a working unit then why even ask the ?.. u didnt have to mention cd drive if it was working but u did have to mention if it wasnt working only u know the answer ....right ...its a bit of A HASSLE when you buy something and its crap dont you think ..............!!
2007-10-04 19:40:40 · answer #3 · answered by Anonymous · 0⤊ 0⤋