How can I recover this outstanding account?

Question

We recently supplied goods to an exiting customer (limited company). Goods were signed and received in the exiting customers company name. Customer now disputing that he owes this money as he claims to have sold the business prior to the order being placed. The order was given to our agent by the shop manager who had always placed the orders. We have asked the Director of the company on several occassions to supply the name & address of the people who he claims to have sold the business to but so far he has not been forth coming with the information. He will no longer answer our calls therefore it seems to us like he is trying to pull a fast one. The address which we have delivered to is now empty - addressee 'gone away' .Is it best just to go ahead with a County Coiurt Summons to the company and have the paperwork served at the registered office address? the debt totals 1.8k inc vat

Answer 1

either that or hire a private enquiry agent to chase down the "new owners".

GL, I suspect you'll need it

Answer 2

Yes .. it sounds as if this Customer has legged it :-)

Act IMMEDIATELY with Court action (small claims court should keep costs down) == even so, chances are you will not see your money, since there will be a long queue of debtors like yourself trying to get their bills paid...

NB> If it's a Limited Co. you may never see a penny, however if it's not, then target the Director personally .. he may pay up, especially if you threaten to make him bankrupt