Please help me with These job Application Question am a bit confused..!?

Question

''Describe a problem situation where you had to seek out relevant information, define key issues, and decide on which steps to take to get the desired results. Please include details of the context, the actions you took, and the results that were achieved. (Max 950 characters including spaces.)'' THANKING YOU

Answer 1

Many people learn at university how to abstractly solve problems, but face with a real world problem totally F it up.

So in a job interview, where they are trying to find someone who has the ability to solve a problem using the skills listed above, they ask you to give an example. It is an easy way to find out the people who can really do it and those that are psychotic idiots.

Anyway, you just give an example from your life (work is best, but if you are a new graduate or have a great example from say the time you saved the earth from alien invansion on weekend, then use it).

If you don't have one example, give several examples that cover everything.

Example. Well in my last IT management job this was one the main parts of my job. One example we needed some schedule sharing software, so my first step was to talk to some key stakeholders, department heads, my manager and I also had a quick word with the CEO. I also talked to some representative staff members about what they would like to use. The I read up on the various software, downloaded examples. I chose one I thought was appropriate and trialed it with some staff members, then wrote up a proposal to go to my manager."

Answer 2

The question is designed to help the reader understand how you tackle problems. Say someone comes to you with an issue you know nothing about, but it's related to your job. What do you do?
Put together a list of subject matter experts, schedule an appointment with them to get their input, assemble their feedback, add your own insights, and deliver a document with a recommendation and WHY it is your recommendation. You could also include alternatives, and why you chose NOT to adopt them.
Identify the names and titles of the people you spoke with, and why you chose them. Lastly be sure to incorporate the results you expect by executing the plan, how long will it take and what milestones along the way will you use to ensure you are on track.. Also schedule a periodic executive and/or team review to make sure you have buy in from all the stakeholders in the project.

Pretty simple, right?

Good Luck
ED