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I have a salesman that I don't get along with and he hates me. The salesman is getting orders in for me to enter. I am in customer service by the way. I put in orders and assist the sales team. Well one salesman gets orders in goes right over my head with everything. I just let things go because if it doesn't come to me I don't care. Today I got yelled at from my boss because we don't along our communication sucks. I got yelled at because I didn't talk to the rep.
What I need help with is how do you do your job in customer service with a person who doesn't want to work with you. I get yelled at every day from my boss because of him. He goes and tells on everyone. My boss thinks that I am the one that is the problem. When I first started I didn't get trained because the company got really busy so I learned everything just by asking questions.
Please help me....

2007-10-02 15:22:40 · 3 answers · asked by Faith 2 in Business & Finance Other - Business & Finance

3 answers

Lots of bad jobs out there and you may be in one of them .
Start putting in apps and going on interviews during your off time .

Sometimes , some companies just got the loooosers ,
And it is better to escape .
Lots of jobs , some of them better , go get one .

>

2007-10-02 15:27:41 · answer #1 · answered by kate 7 · 0 0

This is where you have a talk with your boss then ask him for a conference with the 3 of you to iron things out, Tell him you are perfectly willing to work with butthead, so a meeting of all 3 for ground rules is wise so you can be the very best you can.

2007-10-02 22:35:54 · answer #2 · answered by ReBelle 5 · 0 0

Tell your boss that you do not have the authority to order the salesmen to work with you - he does.

2007-10-02 22:27:23 · answer #3 · answered by Anonymous · 1 0

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