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there was a storm and one computer keeps rebooting, but that's it... it goes to starting windows, the picture, then a blue screen for a second with some writing, then goes black and starts all over again. my computor company says that it's the computor, not internet. the lights are all green. it's windows 2000. the other computor is fine. what should i do?

2007-10-01 12:11:37 · 5 answers · asked by (!)listen 5 in Computers & Internet Other - Computers

5 answers

For a start I think you made a bad choice that you can undo to help troubleshooting. You appear to have your computer set so that it keeps on re-booting if it fails to come up. That is a bad idea because you can't see the cause of your problem and you have wiped out the saved data that could be used for a reload. That means your "last known good configuration" has been overwritten and is trash itself.

I believe you can change that in the BIOS. Hit the key that makes it go to the BIOS instead of continuing and change to not-restart.

I hate to ask but did you make Win 2000 recovery disks when your computer was new and perfect? If you did, change the BIOS boot sequence to start from the device (probably the CD) that you have the recovery on. Then follow those instructions to recover.

Otherwise you probably have to get out your original Win 2000 operating system and reload.

2007-10-01 12:20:04 · answer #1 · answered by Rich Z 7 · 0 0

In general terms start up errors especially the Blue Screen of Death (BSOD) can be caused by many different problems and Windows has shut down in order to protect the system. Most BSOD problems are caused by installing new incompatible software or indeed new hardware that has an incorrect driver or somewhere along the way something has become corrupt. In any event you might just be able to roll back your system to a good state before the problems started occurring:

Re-boot your system in Safe Mode: This can be achieved by continually pressing F8 during the boot sequence. You should now see an option to boot your system at the last known good configuration – select this and if it works - fine.

Assuming the above failed it is possible that your boot sector or boot files on your hard drive have become corrupt. You can attempt a fix by booting from your ‘Recovery’ CD and following the instructions for ‘Repair’.
If and when the repair has finished you will get the C: prompt. Now type chkdsk /r (NOT chkdsk/r but chkdsk space /r) and press return (enter). This means run a program called check disk and repair any faults found on the hard drive. I am now going to assume that your Windows Loader file is corrupt and it is this that is causing your problems.

First of all you need to have your C prompt sitting at the root directory of your hard drive. This can be achieved by typing cd c:\
You need to rename your corrupt loader file by typing ren ntldr ntldr.old – did you get an error message? If so you might not be at the root directory so try cd c:\ again and then rename the ntldr file.
Now copy your good original loader file from the Recovery CD and put it back into the root directory of your hard drive. For this exercise I am going to assume that your CD drive is drive D but it could be drive E or even F so replace the D in my instructions with your own CD drive letter. Here goes:
Copy D:\i386\ntldr c:\

In English – Copy SPACE D:\i386\ntldr SPACE c:\ - you should now be able to re-boot.

Who dares wins.

2007-10-01 19:16:01 · answer #2 · answered by Who Dares Wins 7 · 0 0

A bluescreen usually indicates a hardware problem.

Repeated press F8 before it goes to the Windows boot-up screen and select "Last Known Good Configuration."
If it works, then you'll have to find your malfunctioning hardware by removing it. If it doesn't work, try the "Safe Mode" option.
If that doesn't work, you may have to bring it in for service.

2007-10-01 19:18:08 · answer #3 · answered by RoseTech 2 · 0 0

the blue screen of death!

you could try to reformat the hard drive and reinstall windows. but before you do. boot from a floppy fdisk and try to salvage what data you have left off the hard drive.

good luck!

2007-10-01 19:22:12 · answer #4 · answered by Mark 2 · 0 0

either recover or switch to linux

2007-10-01 19:47:16 · answer #5 · answered by Anonymous · 0 1

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