I have asked this question before, and asking it again because it's urgent.
DVD drive is not showing up on the PC, not sure about bios? but it's not on the device manger, I have tried reloading all drivers, but as this DVD drive is not showing any it didn't help
I HAVE checked all the wires, and everything is in the right place and connected, i have tried system restore but nothing, running out of idea's help PLEASE
2007-10-01 04:54:55 · 6 answers · asked by ringo711 6 in Computers & Internet ➔ Hardware ➔ Add-ons
This is a new drive, and I have tried two and i know they both work
2007-10-01 05:03:56 · update #1
try resetting the cmos
2007-10-01 05:18:12 · answer #1 · answered by zippo091 6 · 2⤊ 0⤋
Is it not in Device Manager at all? Or does it have a yellow asterisk next to it?
It may be a case that the registry values are not allowing windows to see the drive.
But I cannot tell you what those values should be because they can be changed by software you install.
What I would try is uninstalling everything that might need to change those values. So that means any existing CD/DVD burning software, anything that plays DVDs like media player or itunes (especially itunes because it gave me so many problems when it clashed with my existing burning software).
Then once all that is gone then restart, intall the drive as per the manufacturers instructions and see if that works.
If that doesnt work, go to pcworld and get the tech guys to do it for you.
2007-10-01 05:12:40 · answer #2 · answered by futuretopgun101 5 · 1⤊ 1⤋
If all connections are good, and all drivers are good, then the only possibility is that the drive has failed. Time for a new one.
2007-10-01 05:02:19 · answer #3 · answered by Marvinator 7 · 0⤊ 0⤋
try downloading the drivers for that dvd drive then see if it works
2007-10-01 04:58:58 · answer #4 · answered by Anonymous · 0⤊ 0⤋
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07146&lc=en&cc=us&dlc=en&product=3264373&rule=3163&lang=en,this may help for xp,go back a page for vista.
2007-10-01 05:43:29 · answer #5 · answered by d@dz 5 · 0⤊ 0⤋
Shoot me an email with this, I can help you I just need to ask you a few questions.
jackal_sbcc@yahoo.com
2007-10-01 04:58:40 · answer #6 · answered by Anonymous · 0⤊ 3⤋