Three non-english speaking employees,(I do not speak spanish) were sent to thin and cut deadwood from 4 large trees. After napping for 1/2 of the 4 hours they were here (a neighbor called to ask who the sleeping people were), we have checked their work to find that they have 'butchered' our trees. Also no planting,(17 other trees), took place. The 1 day job was supposed to be completed today, (day 2), but no-one has been and we have only been able to reach answerphones.
2007-09-30 07:56:23 · 2 answers · asked by flyinlilfairee 1 in Home & Garden ➔ Garden & Landscape
B.T.W. I am not looking to gain from this situation. I am planning on not letting 3 workers who have already done damage back on my property without first talking to the companies qualified arborist. I have contacted the local Arbor foundation for info on how they were cut and by going on their advice am sure the trees have been 'butchered'. I am just wanting to know if acting in this way will cost me more than I am already out, i.e. having to pay the balance on a job that I stop.
2007-09-30 12:12:13 · update #1
Take pictures of the work done. Video is preferred. Are the unplanted trees on your property? Film them also. Try a visit to the company's office.
If you cannot get them in motion, take your video evidence and the contract and a written and signed statement from your neighbor who saw them sleeping, and go visit a lawyer.
Be prepared to hire another company to do the work. I hope things work out for you.
2007-09-30 08:29:53 · answer #1 · answered by runner1 6 · 0⤊ 0⤋
Well take pictures of what was butchered. Is it really butchered or just cut in a way that you aren't used to ? Today is Sunday, that's probably why no one is answering the phone. If no one shows up by mid morning tomorrow give them a call. As long as they get it done in a day or so and they are charging you a flat rate what's the big deal ? Use that extra time to get another tree or two out of them for inconvenience.If you have to take time off from work to stay home definitely get some money taken off the bill for that. I just don't get why every one seems so hot to trot to see what they can do "legally" when a little communication can take care of the problem. Have a little patience. And I REALLY do hope your yard turns out great. :-)
2007-09-30 16:55:03 · answer #2 · answered by Michael C 5 · 0⤊ 0⤋