what are my rights?

Question

i was quoted to have some new windows put in myself and the firm that where meant to carry out the work agreed on a price and a start date i took the time off work to be at home when the work was getting done day 1 nobody arrivedi rang the comrany they apologisedand assured me work would start nextday.day 2 same thing happened and on day 3 i decided to cancel now they are telling me i have to have it done as the windows have been made and if i dont they will pass the bill onto a debt agency to recover the amount i was quoted no agreement was signed can they legally bo this or was it my right to cancel

Answer 1

Because no agreement was signed then no, you can cancel. However they can still slap a lien on your property. You need to be vigilant to stop them from the lien placement. Best bet is to just negotiate with the loser contractor and get your windows as they were custom manufactured to your sizes.
Put this one down as 'lesson learned'

Answer 2

It's always difficult to judge the point at which someone's delay in performing a contract becomes so unresonable that it entitles you to call the deal off.

Your best course, though irksome, is to give them a final chance. Write them a recorded delivery letter (keep a copy) pointing out that they have on three occasions failed to start work at the promised time. Tell them that if they do not write back to you within a week (insist on it being in writing) with a date on which the work will start, or if having done that they do not start work on the appointed day, then you will regard the contract between you as at an end.

This letter will show that you are behaving reasonably. If they don't reply, or do reply but don't turn up, they will have behaved unreasonably.Then, it doesn't matter if they have already made the windows; you won't have to pay for them.

Don't let threats of debt collectors worry you - they can't get money from you without a court judgement, and they won't want to go to court. And in the UK, you can't "put a lien" on someone's house in circumstances like this without first suing and getting a court judgement for the money.

Answer 3

Basically they and yourself put your hand up to do a deal, you did your part they did not. I mean whats the point of ordering a fresh bake pizza then it arrives 3 days later with a sorry? the windows should have been delivered and fitted they wernt! they did not do the deal they made up their own rules, tellem BO**OCKS and if anyone treads on your property they will be trespassing.

Answer 4

I accept as true with the 2d area--now and returned we in basic terms want a listener who will save quiet on an identical time as we vent. yet no longer continuously. I HATE it whilst human beings sugar-coat truths or flat out lie to be via fact they 'experience undesirable', 'have not got the prefer to make me experience undesirable', 'think of it rather is mean', etc. No, tell me the rattling certainty to my face in the different case you're a 2-face. i will cope with the actuality and that i might rather be upset on the actuality than content textile over a lie/sugaring in basic terms to locate the truh out later and be pissed. i do no longer sugar coat issues.

Answer 5

I believe you owe for the windows; not required to use their service to install. Check with local lawyor.

Answer 6

You are liable for their cost, but they are liable for yours. If your lost wages do not equal their cost you will come out the loser and still not have any windows.

Answer 7

they should have contacted you to say there would be a delay , try asking your local citizens advice bureau, im not too sure about your consumer rights.

Answer 8

They are just trying to threaten you. Don;t let them bully you!

Answer 9

call trading standards they will tell you where you stand and any advice you,ll need