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Okay so one day my computer was working fine. Then when i inserted a CD which contained pictures and some other stuff, My computer started getting slow and lagging. I ran some scans but nothing came up. The computer then started restarting on its own, giving me no error message and no Blue Screen. I right clicked my computer--> properties-->and uncliked []RESTART AUTOMATICALLY.But I found out that it still restarts. Now the puzzling thing is that it has no particular time patern to restart but only when i go to Start-->run and type anything (msconfig, or chkdsk C: /f, cmd) it restarts and when i try to download an antivirus software it resarts. It also restarts when i try to look for which .exe process can be a virus online.(e.g when i search smss.exe or lsass.exe on websites)
Someone told me to go to Start-->run type msconfig and Disable all process. After doing this I cant loggin yahoo or hotmail or anything. I cant use my scanner.Now i cant undo
Im on Wndows xP sp2. HELP!

2007-09-26 05:05:28 · 2 answers · asked by Anonymous in Computers & Internet Other - Computers

I don't think its a power supply problem.
-I have cleaned the fan and stuff.
- I have checked disk, and it has shown no error. So i assume there is no harddisk problem.

2007-09-26 05:07:21 · update #1

It CAN be a virus that my AV software has picked up.

2007-09-26 05:08:38 · update #2

2 answers

Many, many time these types of problems are due to corrupted files within the Windows startup files, etc. What I'd recommend you do is a "repair" installation of Windows.

Give this a shot.

REPAIRING OR REINSTALLING WINDOWS XP


Turn your PC on and insert the Windows XP disk into the CD/DVD drive.

Reboot/restart the PC. This will cause the PC to boot from the XP disk and not the hard drive..

Allow the PC to run the boot up sequence. It will stop at a “black and white” screen and there will be an option to select a “repair” installation or a “full” installation.

NOTE:

If you simply want to repair/fix any and all corrupted and/or problem XP files select the “repair” option. This will only rewrite the XP files and will not affect any of your personal files or software on your PC.

If you want to Format the hard drive and rebuild it completely select the “full” installation option. Be aware that with this option you will “erase” all the files and software on that hard drive.


Select either the “repair” or “full” installation option and simply let the software run. Follow any onscreen prompts that may appear.

Hope this helps.

2007-09-26 05:13:02 · answer #1 · answered by Dick 7 · 1 0

I think you have a virus... You may have to take it to someone (Proffessional or IT) to reboot it

2007-09-26 05:23:44 · answer #2 · answered by mariluv505 2 · 0 0

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