i have had my phone for 9 months and its on an 18 month contract with o2.
my 4 and 6 buttons arnt working and i cant even get it onto the m ain screen because the pin number has those two numbers in it.
i need to fix it as it has all my pics and numbers on it. any ideas?? if not whats the best way to replace it as it is still on contract! help me please!!
2007-09-26 03:56:20 · 7 answers · asked by AMY L 1 in Consumer Electronics ➔ Cell Phones & Plans
Take your SIM card out and put it in another phone, go into security and turn your SIM card PIN number off.
Then put your SIM back in the phone and you wont be asked for it.
If your phone has a memory card, transfer all the data on to card and back it up on a pc.
If you dont have a memory card, get a compatible data lead then backup to pc direct.
Once your phone is empty of pics and stuff, call O2 and then get a replacement one organised.
Good luck
2007-09-28 04:01:54 · answer #1 · answered by bananabenderuk 2 · 0⤊ 0⤋
Did you get warranty on the phone?? Take it in to where you got it usually they will replace it for free or a deductible of 50.00 if you have the warranty.
2007-09-26 04:05:07 · answer #2 · answered by Anonymous · 0⤊ 0⤋
take it to the local o2 shop and they should be able to get you your pictures and numbers off the phone before taking it to repair
2007-09-26 04:01:45 · answer #3 · answered by Anonymous · 0⤊ 0⤋
take a store to see if they can trouble shoot it.
if it is a chocolate common problem.
also do you have insurance to get it repaalced.
get back up assistant so you can transfer your data to the next phone if this is no longer serviceable
2007-09-26 04:48:13 · answer #4 · answered by Michael M 7 · 0⤊ 0⤋
Contact o2 they will have to repair or replace it.
2007-09-26 04:00:02 · answer #5 · answered by richard_beckham2001 7 · 0⤊ 0⤋
well i would probable call your provider and ask them to send you a new one cause yours is broken!
hope this helps
2007-09-26 04:00:48 · answer #6 · answered by Anonymous · 0⤊ 0⤋
how did it break?
2007-09-26 03:59:40 · answer #7 · answered by Anonymous · 0⤊ 0⤋