Recent holiday private apartment rental had several problems. No safe to key advertisement said it was available to rent. Sky television did not work from 7pm to 11.00pm every evening just when you wanted a quiet evening in. Furniture and fittings not new and anything like photo and description on advert. Oven grill dirty and not cleaned. Accomodation in poor decorative state and surfaces dirty and dusty. Please advise
2007-09-26 02:01:02 · 4 answers · asked by Dean B 1 in Politics & Government ➔ Law & Ethics
You may be. As with so many of these questions, it depends.
If you rented within the UK, it's a simple matter is mis-description. If the renter represented to you that for your wonga you would get an apartment of a certain standard with certain facilities, and you didn't - you are entitled to reclaim the difference in value between what you rented and what you actually got.
That's usually assessed by a percentage of the rental cost.
If you rented abroad as part of a package, then you are entitled to the same protection under the Package Tours Regulations against the tour operator. If included the link below which sets out the Regulations in full.
Your route to recompense is the county court and assuming the claim is less than £5,000, the claim is assigned to the small claims track, where there is a nil costs regime, win or lose.
2007-09-26 03:06:46 · answer #1 · answered by JZD 7 · 0⤊ 0⤋
I would certainly point out the problems to the rental agency. You may get a bit of a refund but would not count on it. Hotel chains count on repeat business so are more likely to respond with a refund but private parties dont really care if you come back. They already have your money and I'm sure will get some other person to rent in the future. However, the rental agent needs to be aware of what is going on.
2007-09-26 02:10:02 · answer #2 · answered by Diane M 7 · 0⤊ 0⤋
Why did you rent it like that? Now the manager will say you did it and keep your deposit. You are screwed.
2007-09-26 02:06:00 · answer #3 · answered by Anonymous · 0⤊ 0⤋
did you complain at the time? if not then nothing can be done. As it was a private apartment I doubt you will have any luck.
2016-05-18 23:59:35 · answer #4 · answered by anthony 3 · 0⤊ 0⤋