i have two problems and its making me sad =[?

Question

my first problems is that when i start my new laptop a vista home model from hp it takes me to a memory dump and when it completes that it says something is wrong with my hard disk or sumthing about hardware and it takes me to a problem repair thing when that is done it either restatrts my computer or shut it down then i turn it on and it all happens again and its ticking me off

the other problem is that i have a new logitech wireless mouse when i plug it in i need to install it but it never installs right i downloaded the software from the site twice and it still does not work but when i plug this mouse into my other xp laptop it works fine and dandy well i would really apreciate it if you would help thanks you very much

well i have a logitech mouse and on the box it says its vista compatible so idk whats going on

this problem i think happent the first time i started up i think

Answer 1

I don't understand, you say that you get a Blue screen of death(memory dump thing), and that the same laptop doesn't let you use the mouse, or are they two different computers?

The first problem sounds like a dying hard drive. Contact retailer.

About the second problem:
If the mouse says it is Vista compatible, you shouldn't need to download anything from the internet. It should be plug and play.

But anyways, do you have the instruction manual? What does it say about Vista?

Answer 2

First problem I can't help with, wait until a tech guru answers that part, or take your laptop to a repair shop.

Second question:
It's a compatibility issue. I had the same thing, my mouse was not VISTA compatible. I had to buy a new one. I ended up buying a wireless Logitech optical mouse. It has a plug in usb. No problems since then, as long as I remember to replace the battery now and then....

Answer 3

if it's new and it isn't working correctly take it back and get a replacement

Answer 4

1st prob........take that damn thing back and get one with windows xp pro