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i've tried avg, panda, norton, spy emergency but couldnt eliminate it from my computer.what should i do

2007-09-21 07:03:56 · 5 answers · asked by jenny 2 in Computers & Internet Security

5 answers

Telling people to turn off their system restore without knowing where their infection is is dangerous; sometimes a bad restore point is better than none at all.
If however a scan shows the infection to be in your restore or archives, *then* you advise to turn off system restore; but just blindly advising it is wrong*

And the Bitdefender Brontok tool as advised above will remove it.

2007-09-21 08:04:14 · answer #1 · answered by heebus_jeebus 7 · 0 0

Normally your malware programs will delete these gremlins.

However, you should be aware that a lot of viruses, spyware & adware sit in RAM, the registry and System Restore and because of System Restore will return even after deleting or re-booting. Removing can be a little time consuming but thankfully not impossible. Yes there are many web sites offering solutions for the removal of different gremlins but try this first.

Turn off System Restore. This can be achieved by going to ‘Start’ > ‘My Computer’ > ‘Properties’ > Open the ‘System Restore’ tab then enable “Turn off system restore on all drives” > click apply > click ok.

It is now best to re-boot your computer in Safe Mode – (achieved by pressing F8 continually during boot up) this will prevent the majority of malware from kicking off at this time.

You should now run your anti virus and anti spyware and anti adware software and delete or quarantine any viruses or spies found.

Re-boot your computer in normal mode and complete another virus check. If your system is now reported as being clean - don’t forget to turn on System Restore.

Some typical examples of free downloads for keeping your system clean are:
http://www.spybot.info/
http://www.emsisoft.com/en/software/free/
http://free.grisoft.com/doc/5390/us/frt/0
http://www.lavasoft.com/products/ad_aware_free.php?PHPSESSID=4d7a50f66c1740616ac9a4e452aab17a


Free Zone Alarm Firewall:
http://www.download.com/3000-2092-10039884.html

Free Crap Cleaner:
http://filehippo.com/download_ccleaner/


Who cares who dares?

2007-09-21 07:13:43 · answer #2 · answered by Who Dares Wins 7 · 0 1

Jenny, I got the "spybot" download like someone else suggested and it works great.

2007-09-21 09:52:17 · answer #3 · answered by super saiyan 3 6 · 0 0

you can try all the crap you want the only way is to use a free linux operating system or change to mac

2007-09-21 12:11:06 · answer #4 · answered by Anonymous · 0 1

http://www.bitdefender.com/VIRUS-157247-en--Win32.Brontok.A@mm.html

The link above will remove brontox infections.

2007-09-21 07:19:02 · answer #5 · answered by rlh242424 6 · 1 0

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