I have to draft an email and refuse to pay for a charge that was incurred due to another department's mistake. I'd like to phrase it a little more gently than using the word mistake.
Just for reference, the person I am responding to said "So we punish the lab to meet a customer deadline?"
2007-09-19 06:25:56 · 16 answers · asked by 2007_Shelby_GT500 7 in Education & Reference ➔ Words & Wordplay
Even more professional: oopsie.
Third person passive: An error was made. There was a misunderstanding, therefore...
And the customer has to be right, or you won't have any customers.
2007-09-19 06:32:13 · answer #1 · answered by merrybodner 6 · 2⤊ 0⤋
Folly?
Blunder?
Bungle?
Flub?
Misstatement?
Misunderstanding?
Oversight?
Error?
Oopsies?
2007-09-19 06:29:11 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Error
2007-09-19 06:28:15 · answer #3 · answered by wizjp 7 · 1⤊ 0⤋
I too agree with the first person in using the word error. You want to keep it neutral and professional. Good Luck!
2007-09-19 06:30:49 · answer #4 · answered by yowhatsup2day 4 · 1⤊ 0⤋
Unavoidable confusion? Or just plain misunderstanding?
2007-09-19 06:29:09 · answer #5 · answered by old lady 7 · 1⤊ 0⤋
I agree with the first person. ERROR.
2007-09-19 06:29:19 · answer #6 · answered by Anonymous · 1⤊ 0⤋
Oversight is good.
Or you could say that it was a result of a "miscommunication."
2007-09-19 07:34:32 · answer #7 · answered by Who's That Girl? 6 · 1⤊ 0⤋
How about calling it an error or oversight?
2007-09-19 06:28:27 · answer #8 · answered by Angiej1213 4 · 5⤊ 0⤋
a more gentle way would be " to be in error" , carelessness, misunderstand; misinterpret
2007-09-19 06:37:11 · answer #9 · answered by spriege 4 · 0⤊ 1⤋
error, misinterpretation, fault
2007-09-19 06:30:06 · answer #10 · answered by call the owls 4 · 0⤊ 0⤋