I have got Be Broadband for nearly one year, I was signed up for their Be Unlimited, which is a no contract service, and now I need to move to another place, they ask me to pay a cancellation fee for 50 pounds or a "3" month notice before cancel. I would like to ask that if their is no contract at all, do I need to pay this? and a 3 month notice seems to be unreasonable while others are mostly request for around a month. Thank you.
2007-09-19 03:49:28 · 9 answers · asked by Michael Li 1 in Computers & Internet ➔ Internet ➔ Other - Internet
You DO have a contract, but not a fixed term contract.
most are 1 yr minimum, followed by 1 month notice.
Yours will be No minimum, but 3 months notice, or £50 penalty.
Read the terms you signed up to when you agreed to accept the service. It WILL be in there.
2007-09-19 03:54:20 · answer #1 · answered by stu_the_kilted_scot 7 · 2⤊ 0⤋
I paintings for BT and confident, you will. Im sorry, yet particularly I dont purchase the reality you have been late one fee. you would be able to desire to have been very late.. BT arent legally obliged to deliver out a reminder via the way. A bill would properly be despatched, the two in paper or online. And in fairness in case you have been a custoemr for a on an identical time as, you will comprehend the date your bill usuaully arrives. confident, you would be totally to blame.
2016-12-26 18:08:50 · answer #2 · answered by secrist 4 · 0⤊ 0⤋
When you agreed to take on the broadband with them you had to agree to their "terms and conditions" I'm sure it's clearly stated.
I do however agree that 3 months is a bit steep
2007-09-19 03:56:55 · answer #3 · answered by fosyfos 4 · 1⤊ 0⤋
i would think if there is no contract at all then u shouldnt get charged....... they mite have a policy where u need to pay or give notice but that a is not law........ if there is no contract tho i wouldnt pay a thing and jus say byeeeeeee
2007-09-19 03:55:14 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Check for the "fine print." If no contract, ask them to show you where it states that on the contract you signed. They have to show it to you if they have it; otherwise, they can charge with fraud, at least in the U.S., anyways.
2007-09-19 03:57:07 · answer #5 · answered by old hippie 3 · 0⤊ 0⤋
I wouldn't pay. If they want the money tell them to take you to county court. It'll cost more than £50 for them to do that so they'll just write it off.
2007-09-19 04:04:37 · answer #6 · answered by tanjaneeka 3 · 0⤊ 0⤋
Contact you local public service commission and see if that is legal.
Other than that I would tell them to kiss off.
2007-09-19 03:54:06 · answer #7 · answered by acklan 6 · 0⤊ 1⤋
wouldnt of thought so if you had no agreement or contract
2007-09-19 03:53:28 · answer #8 · answered by leigha 5 · 0⤊ 1⤋
i would agree if you want to pursue this farther you can fight them otherwise just pay it up.
2007-09-19 03:53:41 · answer #9 · answered by duckgod1330 2 · 0⤊ 1⤋