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I play a lot of virtual games like Sims, and Toontown Online, etc.

Our computer crashed about two months ago, and Dell told us that we had a virus. It was so bad, that we had wipe out the whole computer, and start all over as if we just bought it.

Ever since then, we haven't been able to play any games like the Sims... It says we need a display driver, and DirectX 9.0.
Dell.com has a feature where you can download everything you need that was already installed on your computer when you first bought it. So I tried downloading the display driver, (and basically every other file that dell provided) and NONE of the files will download. It keeps giving me errors saying that we don't have the right drivers to download them... but we should since those were installed before..

Any one computer savvy out there that can help?

2007-09-18 14:14:45 · 4 answers · asked by Anonymous in Computers & Internet Hardware Desktops

Yes, I have tried downloading the graphics driver before the display driver, and I still get the same errors.

2007-09-18 15:02:22 · update #1

I said I tried downloading all of the drivers, and none worked.

2007-09-21 10:54:54 · update #2

4 answers

Did you try downloading the graphics driver first and than the display driver?
Is it a signed driver? WHLQ certified??? I think.....
Lets see try going to the manufactures web site for the display driver?
Is it a DELL display?

2007-09-18 14:53:39 · answer #1 · answered by The Truth 2.0 5 · 0 0

You will have to go to Dell website and search for drivers for your system. Knowing Dell... there will be about 3 to7 different drives.. Best to download all of them, burn them to cd and install one at a time till one works.

2007-09-19 15:44:55 · answer #2 · answered by Anonymous · 0 0

if your OS is xp then install service pack 2 it will install directx and get your display driver from the manufacture CD and install it will help you

2007-09-26 01:35:46 · answer #3 · answered by computer ;) k 1 · 0 0

It would help if you gave the model number and serial number of the Dell Computer.

2007-09-26 00:17:29 · answer #4 · answered by Comp-Elect 7 · 0 0

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