My mom replaced her hard drive, I updated her windows to windows xp service pack 2, it said to restart so I did, when I restarted everything on her desktop was very big and fuzzy, I got a pop up box that said do you want to automatic fix, I clicked yes, nothing happened, so I tried to fix my self in the control panel, display, I'm not sure what I did but now its just black, no pictures, no icons, nothing, I cant go in the system restore (F10) I can go to setup (F1). Please help me, her computer is an HP
2007-09-17 13:56:00 · 6 answers · asked by Brandy S 2 in Computers & Internet ➔ Hardware ➔ Monitors
u need to find out what videocard it has and load a driver .. check the pc vendors support site for video, lan, sound, chipset or any other drivers for xp ...
2007-09-17 13:59:45 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Ok, your mom's computer needs to have it's video drivers updated too to work with windows xp (Drivers are very specific programs that makes the computer devices work. There are drivers for each device and windows version ). To do this click in start / configurations / control panel. So click in video, after in adapter. Try to get the descryption of it, and search at some internet searchers like yahoo. If you dont have any success you can email me ok!
Good Luck
2007-09-17 14:18:22 · answer #2 · answered by Anonymous · 0⤊ 0⤋
When the PC is starting and you see Starting windows hit F5 to start in safe mode. Then see if you can adjust your display settings. Try another monitor too. Could be a whole lot of issues going on.
You can look up your PC model number on HP.com to get the video card driver.
2007-09-17 14:01:50 · answer #3 · answered by Mike 3 · 1⤊ 0⤋
Did you reformat before you updated her Windows? If so, you will need to re-install her video driver. A reformat wipes everything!
2007-09-17 14:03:53 · answer #4 · answered by Anonymous · 0⤊ 0⤋
You should be able to go into safe mode, (F8) which will load a VGA driver. You may have to reload the driver for her video card.
2007-09-17 14:03:20 · answer #5 · answered by Computer Guy 7 · 0⤊ 0⤋
check if you can access the monitor settings by pressing buttons on the monitor. if so, try unplugging and replugging your monitor from both the computer and the wall outlet
if you still can't see anything you might have killed your monitor by setting it to a resolution too high
2007-09-17 14:06:00 · answer #6 · answered by shockdude 4 · 0⤊ 0⤋