Omg. Please help me I have a Trojian virus on my computer and I don't know how to get rid of it! HELP! MY LAPTOP IS AT STAKE!
2007-09-17 13:21:23 · 6 answers · asked by Katana_Ushida 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Do NOT download and install any more anti-virus programs unless you completely un-install any current anti-virus program.
The use of 2 anti-virus programs at the same time can cause major conflicts. The 2 scanning engines will fight each other to scan every file that you read, write or execute which can cause a slowdown. For the same reason, using 2 A-Vs can cause you to have less protection from the various malware, not more.
(Using an anti-spyware with an anti-virus is good, however and is recommended)
A much better solution, right now when your computer is severely infected, is the use of on-line scanners.
Run both of these on-line scans. Both are free and excellent at detecting and removing malware free of charge. There is no need to un-install your current protections before using these.
1. Scan for virus, worms, dialers, etc. and remove (free online scan, no downloaded program) with BitDefender's Online Scanner
http://www.bitdefender.com/
2. Scan for trojans, adware, cookies, and spyware and remove (free online scan, no downloaded program) with Ewido Online Scanner ( now known as AVG Anti-Spyware). This is NOT the same as AVG Anti-Virus.
http://www.ewido.net/en/
These scans will take quite a bit of time. The time is necessary to clean-up an infected computer.
Good luck.
2007-09-17 13:34:27 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Go to www.webroot.com and download their Spy Sweeper program. You may have to run the program a few times - I have owned the software for 3 years and it prevents all types of adware and spyware. The best program I have seen for Trojans as well.
2007-09-17 13:27:32 · answer #2 · answered by wildmick21 5 · 0⤊ 1⤋
Hi. Download and run "Advanced WindowsCare" http://www.iobit.com/ . This is a simple but relatively thorough free program.
2007-09-17 13:26:14 · answer #3 · answered by Cirric 7 · 1⤊ 0⤋
programs like macafee and spyware doctor can take care of it. if you dont have those take it to best buy or a store like that(dont type ANY passwords
2007-09-17 13:27:05 · answer #4 · answered by Toy124 1 · 1⤊ 0⤋
http://housecall.trendmicro.com/
try this online scan, its free and most updated data.
2007-09-17 13:27:53 · answer #5 · answered by E.T 1 · 1⤊ 0⤋
http://www.avast.com/eng/download-avast-home.html
2007-09-17 13:26:56 · answer #6 · answered by Anonymous · 0⤊ 1⤋