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After years of trouble free O.E., for some reason I now have problems when trying to collect my mail.

I have all my logon details stored and the 'remember password' box ticked, and it used to automatically check for new emails when I opened OE or clicked on 'send/ receive'.

Now, when I click on 'send/receive' the server logon window comes up. When I repeatedly click on the OK button the window just keeps popping up over and over again.

I have been unable to collect emails for about a week....have tried everything, even deleting the account details and setting it up again with the correct server, smpt etc

Can anyone help?

2007-09-17 01:59:59 · 6 answers · asked by snorky998 3 in Computers & Internet Other - Computers

PS

If I click on 'cancel' in the logon window, it then goes on to collect emails from my husbands account which uses a different ingoing/outgoing server, but I get an error message for my account.

2007-09-17 02:05:41 · update #1

Thanks all.

Will contact my IP.

2007-09-17 02:08:33 · update #2

Hi
Just gone into Orange help, and noticed that the servers have changed - i.e used to be pop.wanadoo, now pop.orangehome etc.

However, have created a new account using the recommended pop and smtp servers, and it is still doing it!

2007-09-17 02:24:06 · update #3

Hi el-suspecto....thanks for that, I tried it but it just bypasses my account and goes onto the other servers. I get this message

Unable to logon to the server using Secure Password Authentication. Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

2007-09-17 02:35:26 · update #4

6 answers

Sounds like your ISP changed some setting. Contact them and confirm your correct servers, username and password.

2007-09-17 02:05:57 · answer #1 · answered by Kevin 4 · 0 0

Outlook Express Logon Problems

2016-12-14 16:29:46 · answer #2 · answered by eichelberger 3 · 0 0

hi, have you tried going into tools, then accounts, then select the one your having trouble with, go to it's properties and in advanced, tick the ( this server requires a secure connection ssl ) box in both incoming and outgoing mail servers, then apply, then restart the program and hopefully it should work. this happened to me not long ago.

2007-09-17 02:13:05 · answer #3 · answered by el_suspecto 1 · 0 0

I would contact whoever you get your e-mail through to see if they have changed the name of the server, or if there is a problem with your account first.

If not, then they can probably walk you through setting it up - and if it still won't work, you might need to re-install outlook expresss.

2007-09-17 02:04:31 · answer #4 · answered by Anonymous · 0 0

It might not be at your end. Contact your ISP - they may be having problems with emails.

WDW

2007-09-17 02:05:15 · answer #5 · answered by Who Dares Wins 7 · 0 0

Have you tried turning your computer off and on again?

2007-09-17 02:03:36 · answer #6 · answered by Darkova 2 · 0 1

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