I was burned by a bikini wax at a day spa - should I sue?

Question

I was pretty badly burned by a bikini wax a few days ago, at a day spa, and now have awful red splotches along my bikini line! I have been happy with the business in the past, this is the first problem I have had, but it is a big one. Should I approach them first and ask for my money back, or should I go to a doctor to verify the burns, and sue for damages? On the one hand, I don't want to cause a problem for a small business just for the sake of making money. But on the other hand, it is pretty miserable - I've worn pajama bottoms all weekend! - and I certainly think they should know so this doesn't happen to another client. I'm not sure what the ethical thing to do is; please help!

Answer 1

I think you should ask for your money back because you did not receive your desired results.

It's true that you got that wax done, but you had the wax done because you wanted to show off your skin. However, with the burnt marks on your bikini line, you're unable to do so. Also, since you've been happy with the business for a while now, I doubt that you'd want to sue, so the best option for you is to just get your money back or receive a free bikini wax the next time you come by there.

luv,
x_musicbabe23

Answer 2

You say it is a small business who hasn't caused you any problems before? I would go to the doctor and get your burns documented, then approach the business and ask for your money back with your proof of what is wrong. If your true concern is that you don't want that to happen to someone else, suggest that they 'let go' of the person who did the damages, because money isn't going to ensure they do a better job if there is no repercussion for the employee. I don't know if it's what your concern is, but ethically, I wouldn't sue. I would try to solve the problem. Money isn't going to make your burns feel any better.

Answer 3

We shouldn't be looking for excuses to sue. That's just wrong.

However, if they botched the job, they should certainly refund your money. If the burns look serious, you should see a doctor and ask them to pick up the bill. If the burns will go away in a little while, then just end it there.

If they are a reputable place, they'll fix the problem, and should offer you some compensation for your troubles, maybe a free couple of days at the spa for any services you want.

If more serious damage is done, maybe it's time to contact a personal injury lawyer to arrange for damages.

Answer 4

I'm so sorry that happened! EEEK! Not an area you want burned!
I think the best course of action would be to go to the business and give them the opportunity to make things right with you. If you've been happy with them before, it may have been a fluke. And you should definitely go see a doctor if you feel your health is at risk or call the doctor to see if there is a topical cream you can use to relieve the pain.
As for suing, it doesn't sound like there was negligence or malicious intent. Mistakes happen and the ethical thing would be just to bring it to the business's attention...not bring the business to it's knees!

Good luck and I hope you feel better soon!

Answer 5

There is WAY TOO much suing going on today. I lay it out like this. I understand your dilemma, but if you are not permanently scarred to the point of disfigurement, or the company was not grossly negligible, then don't sue. I would however address it immediately with the owner of the company and see if they offer a resolution that fits you. Give the company the chance to solve the problem with you before you go wasting a courts time and basically making some already rich law firm richer. Most companies rely on insurance to cover these issues and whether you sue or not it will be the insurance company that pays out.

Answer 6

i think,you should go to the doctor get proof of your burns then try to resolve it with the company,if it doesn't work,Sue,its your right they injured you.

Answer 7

you have the right to file a complaint & ask for a refund.