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I had a head gasket replaced due to overheating this past week at a Toyota dealer.

The head gasket was on recall and they replaced it for free.

They also put on the engine new spark plugs and a new thermostat and a new gasket on the exhaust manifold as well.

I have driven it home now and there is an obvious electrical surge /shortage somewhere because it jolted down the road just now and stopped and when I opened the hood there was smoke coming from the cable going to the negative terminal.

They maybe didnt ground the wire back when they put everything back together????

I am a landscaper and needed to mow my customers lawns today and will be losing money by not being able to use my truck.

What will Toyota do about it????


Thanks for your answers!

2007-09-15 07:13:28 · 15 answers · asked by Anonymous in Cars & Transportation Maintenance & Repairs

BTW, I HAVE CHECKED ALREADY THE WIRES ON THE BATTERY TERMINALS.

THEY ARE CLAMPED GOOD AND EVERYTHING.


AND THIS IS A 93 TOYOTA T100 TRUCK WITH A 3.0 V6 ENGINE.

2007-09-15 07:14:53 · update #1

15 answers

i have a yahoo question....
how many times can this guy ask a question that puts him getting something else for free? come on man....your truck is out of warranty. the dealership performed the recall. end of story. if they made a mistake give them time to fix it. if they didnt i am sure they will be more than happy to give you an estimate to repair your truck.
the correct answer to your question is this...
toyota will verify that the recall was performed correctly. period.

2007-09-15 10:56:01 · answer #1 · answered by chevy_man_rob 5 · 1 1

If you want your car to last as long as possible, then use Toyota brand oil filters and fully synthetic motor oil. However, even if you use regular motor oil and cheap FRAM filters or whatever odds are your Toyota will still last more than 100,000 miles. The problem with Jiffy Lube and many of the quick lube places is that several of them have been busted by hidden camera shows for not even CHANGING the oil, or draining about half and then refilling it to get the job done quickly. They use the cheapest possible oil and the cheapest filters and they will almost always try and charge you for extra services they you don't need (and that they may not even perform!) Your Toyota dealer may be slightly more expensive, but it's almost guaranteed that they are held to higher standards than your local quick lube place and they will use the better Toyota oil filters. Personally i think it is worth the extra $10 if you are spending $20k+ on a new car you expect to last you for a while. The best thing to do is change your own oil, but in lieu of that I say take it to the Toyota dealer or to a TRUSTED mechanic. I do not trust the quick lube places at all.

2016-05-20 03:22:38 · answer #2 · answered by Anonymous · 0 0

actually I work at a toyota dealership and for whatever reason they do warranty stuff on old vehicles. Theres a warranty engine replacement on some sludged engines which I think is ridiculous. Anyway no they wont reimburse you but they should offer a rental. The dealership I work for has I think 7 loaners free of charge if the vehicle has to stay at the shop several days check into it. Also I think they pinched a wire when putting the manifold back on.

2007-09-15 07:37:57 · answer #3 · answered by RebelReaper 2 · 1 0

In your dreams!
They might repair the truck but as for your loss of earnings, forget it.
I had a similar thing happen with my RAV-4. It cost a fortune and I was without my vehicle for 3 days. Not a penny received in compensation for loss of earnings. I even wrote to The Managing Director at Toyota, in Japan which was a complete waste of time.
Due to all the hassle with the Toyota dealership I use, I now drive a Nissan X-Trail and love it, brilliant dealers too.
I had various Toyotas over 25 years. What a pity they place no value on long term, loyal customers.

2007-09-15 07:25:30 · answer #4 · answered by Ladyfromdrum 5 · 1 1

A 93 Toyota...seriously? They're not going to remiburse for money lost due to not being able to use your truck. That's life. If it's a 93, I'm flabbergasted that they even replaced the head gasket for free. Usually cars over 5 yr are not eligible for recalls.

2007-09-15 07:19:16 · answer #5 · answered by butrcupps 6 · 2 1

You'll need to test the electrical circuits to find the short, if there is one. Then you'll have to prove that the repairmen caused the short. If you told them they couldn't test-drive it because you needed it right away, that won't help.

Even so, chances are they will refuse to compensate you for lost income. Even if they were sued and found liable, they would only be responsible for your lost profit, not the total cost of the job. Is it enough to be worth suing?

2007-09-15 07:23:53 · answer #6 · answered by thylawyer 7 · 0 1

i don't think they will compensate you, but if it's their fault they could find you a rental and they will pay for that.. it's crazy that they fixed more than just the recall.. they are losing money.. warranty usually runs out on cars after 5 years.. i would hate to do your warranty claim and try to get that paid..

2007-09-15 07:20:01 · answer #7 · answered by grneydmexi 4 · 0 0

They may be able to give you a loaner while they fix the new problems they seem to have created. Explain the situation with a manager, if he says no go above him. Make a scene if you have to. BUT do it fast. The longer you wait, the more likely they will say you did it.

2007-09-15 07:18:11 · answer #8 · answered by alicat 4 · 0 1

They will not compensate you for lost earnings, that's not part of any vehicle or repair warranty.

What you should look into is "Loss of use" or "Business interruption" insurance either through vehicle insurance or business insurance brokers.

2007-09-15 07:25:22 · answer #9 · answered by cnshinn 6 · 0 0

Take it back to the dealer service department. They will look at it. If it is something that they did or didn't do then they will replace it for free and fix it for free.

2007-09-15 07:16:53 · answer #10 · answered by pinky_lady_2006 3 · 0 1

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