USB devices Fail and computer freezes.?

Question

I have a HP DV4170US
1.73GHz
1GB Ram
Windows XP Home Edition SP 2

I have been having a lot of problems lately with my notebook. I had it serviced under warranty and it has never worked the same since. When I try to shut it down, it takes about 15 minutes to finally turn off. Sometimes when I reboot, it takes 5 minutes to see the welcome screen.

Also, I use a Kensington PocketMouse because the notebook is used as a desktop. I have a printer connected via USB as well. The devices will fail several minutes after they are connected and the notebook will freeze. The Fan kicks into high gear and task manager shows the CPU at 100%. I can unplug the devices and then plug them back in and they will work for sometimes 5 minutes and sometimes 20 seconds before cutting off again.

What could be going on here? I have re-installed the operating system several times and it is clean of any viruses. The mouse works fine on my other computer.

Answer 1

You have described a series of hardware problems, so re-installing the OS, drivers or programs is not likely to help.

Unfortunately, as widely reported in the tech press, HP's warranty work is not very good. But you're going to have to work around it, to get your notebook fixed, so be pleasant.

We'd recommend that, if you can, find a local HP repair depot. Then phone, talk to a manager and arrange to take in your notebook. Bring a written list of what's going wrong.

If you can't do a walk-in, then you'll have to try again with the FedEx system. Just make sure to include a very clear written explanation of each of the problems (give each problem a separate number), and keep a copy.

Good luck!

Answer 2

Emachines.... lol.... oh no's.... 9 in 10 odds that it is the means furnish. There could be undesirable caps on the board. Emachines is undesirable information. have you ever recently extra a unfold card to the laptop, like a video card? in case you have the OEM means furnish won't have the means to safeguard it. First, open the case and learn the motherboard. make beneficial not one of the capacitors are leaking or bulging. next exchange out the means furnish for a sturdy 4 hundred or 500 watt. If that doesn't remedy the subject, re-seat your memory. If that doesn't remedy your subject exchange out the memory. If that doesn't remedy your subject, it extremely is probable a lifeless board. 9 out of 10 this is the means furnish nonetheless. it quite is probable what it extremely is.

Answer 3

Have you also installed ALL of the necessary drivers after OS installation? It could be driver issues.

OR if all the drivers are installed, one of your startups could be conflicting with USB devices. Try disabling all your startups in msconfig. (Run msconfig). Observe the boot up speed. If there is a marked improvement, enable the startups one by one to check which one will cause the slowdown.

Disable that one permanently or you could try reinstalling it while all the rest are disabled. If it still causes a conflict, you have no choice but to disable it permanently.

Answer 4

Sounds like impending systemboard failure.