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I believe I need a new mouse for my computer. This one does not move the cursor around like it is suppose to do. I checked to see if everything was connected. It was so I don't know what else to do. Can some one help?

2007-09-14 04:28:55 · 17 answers · asked by Anonymous in Computers & Internet Hardware Add-ons

17 answers

I am a professional, so I will tell you how to fix your mouse, if it is old.. 8-)

Turn it over. Do you see a little ball? if not , you must buy a new mouse. If so, twist the little ring and pop it out. Your will see the small hard rubber ball. Turn the mouse over, and the ball will fall out, only the ring was holding it in. Now turn the mouse back over, and look carefully. There should be 2 little rollers, one in front of the ball, and one off to the side. They are probably crusted with accumulated crud. Take a small sharp knife and carefully scrape the crud off the rollers, they should be smooth. Replace teh ball and the retaining ring, and your mouse should work much better.

2007-09-14 04:46:39 · answer #1 · answered by Computer Guy 7 · 0 0

I would do a couple of things before I went out and got a new mouse.

Open the bottom that holds the ball in place and clean the inside with a cotton swab and some alcohol. Just twist it with your fingertips and it should come right off and the ball will drop out. Clean the ball as well. Put it back together and check it.

It may also be the connection to your PC. Unplug it and use compressed air to clean the receptacle on the PC. Then plug the mouse back in.

If this doesn't work I would do the following:

Click on Start > Settings > Control Panel > Mouse (or mouse icon)

On the mouse control window click the Hardware tab at the top then click the troubleshoot button at the bottom. Follow the directions.


If you do need a new mouse, merely plugging it in will make it work. They usually come with software but it's not necessary for standard operation.

2007-09-14 04:43:58 · answer #2 · answered by m_c_m_a_n 4 · 0 0

If you have xp,it is not a big deal at all. Chances are you probably have a rollerball mouse right now. The ball is on the underside of the mouse. There is a plactic ring that holds it in place. All you have to do is take the pointer finger and middle finger and place it on the sides of the ring and twist counterclockwise to unhook the ring. The ring and ball falls out. Take the rubber ball and place it in the palm of your dry hand and place your other dry hand on top of the ball and roll it between your hands. This will clean the ball of fine microdust and make the ball more sticky(not that you can feel it, but it does). Then if you look inside the mouse where the ball came out from you can see if there is any large amount of dust in there. Simply blow it out with your mouth(no spitting) Reassemble the mouse. It should work better.
If you are determined to get another mouse, get it, then power down your computer(whether that be with the off button or pull the plug from the wall. Disconnect the old one. Connect the new one. Turn computer back on and wait. The computer will see it has "new hardware" and will talk to it automatically, and ask you if this is what you want. Yes, yes, yes.
Good to go. You are a pro.

2007-09-14 04:35:30 · answer #3 · answered by Anonymous · 1 1

No, you do not need to have it installed by a professional. Most mice are plug and play; that is, you plug them in, Windows detects and installs any necessary software, and they work. It's as simple as that. Ps: A laser mouse is very good, so are optical. You don't have to worry about the ball getting dirty. By the way, if you do have a mouse with a ball in it, perhaps that is why it isn't moving right-- the ball collects stuff and then it doesn't move right. All you have to do is unscrew the bottom part and pull the ball out. Then use a dampened cotton swab and clean the three rollers that are there, and it will work perfectly.

2007-09-14 04:36:58 · answer #4 · answered by j 4 · 1 0

You usually just need to install the software included in the packaging.

Or, if the mouse is wireless, there is probably something wrong with the connection. Press the "reset" or "connect" buttons on the wireless mouse reciever and the underside of the mouse itself. The cursor should move then.

If it is a plug in mouse, try unplugging it then replugging it. That might work.

2007-09-14 04:37:15 · answer #5 · answered by B. 5 · 1 0

Don't hire a professional. 95% of mouse these days are plug and play. That means when youplug them in the computer automatically install it for you. If you are in the unfortunate 5% usually it is a 10 minute job of putting in a CD and following the instructions.

Finding and hiring a professional is going to be 10 times as much effort as doing it yourself.

2007-09-14 04:37:59 · answer #6 · answered by Edward 2 · 0 0

Well, you should buy a mouse which has a USB connector. This makes it simple and easy for installation as you simply insert it into the USB socket in your computer. You will then also have the convenience if being able to take your mouse anywhere and connecting it into any other computer.

2007-09-14 04:35:20 · answer #7 · answered by Anonymous · 0 0

Before you go and buy an new mouse, take the ball out of the bottom of the one you have now and clean out all of the dust inside. This should help unless it's just an old broken mouse.

2007-09-14 04:37:16 · answer #8 · answered by Anonymous · 0 0

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2016-12-13 08:59:47 · answer #9 · answered by ? 4 · 0 0

There is no installation to do with a new mouse. You just plug it in with the computer switched off, when you turn on the computer it will find it and install drivers automatically if they are needed.

PS/2 mice do not plug and play the computer has to be switched off when you plug it in.
USB mice do plug and play.

2007-09-14 04:32:54 · answer #10 · answered by Mike C 6 · 3 0

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