Do you think it's rude when a cashier places your change in front of you instead of placing it in your hand?

Question

I can understand not being able to hand back your cash due to distance,bullet proof shields, etc.....but when your close to the cashier with out any barriers present shouldn' t they hand back your change to you and not place it infront of you?

Answer 1

yes !!!! its very rude for them not to put it in your hand - the only time i would tell cashiers to put the change on the counter is when a customer wouldnt put money in their hand - when their hand was out waiting on the cutomer - i wouldnt pick it up - i never do when a cashier lays it on the counter - i stand there with my hand out and ill even turn my head so they have to pick it up and put it in my hand -i always hand the cashier the money its just respect i would deffinitely call a manager and make a comment about it - thats totally disrespectful for any reason even if your loading your cart - its called customer service please dont put up with this -

Answer 2

I think it is very rude. And actually very bad procedure. As a customer, I could collect the change and coins by swiping them off the counter into my hand, count them and insist that the cashier shortchanged me when it actuality the five dollar bill just fluttered to the floor.
I worked HR for a retail company and part of our cashier training was that you ALWAYS had the money back to the person. It prevents a hundred different scenarios where the person didn't get full change or someone else reaching over and grabbing their change.
Oh, and in response to the person who siad that touching hands is a big way of exchanging disease: money has more bacteria and disease on it then any person's hands. Hands get washed, money doesn't.

Answer 3

I dont agree because I dont like people just putting things in my hands I feel that in both directions the money should be placed nice and flat in a nice stack in decending order so you can quickly count it make sure its right and put it in the till or wallet neatly. I also feel all of the money should be placed together not go oh heres the ten or oh I have a nickel whatever its rude to everyone involved especialy those in line and what not. And also without the rudeness part there is the fact that if your total is 19.47 and you hand me a twenty and just stop dont even make a move that you might want to give me 47 7 or 2 cents or whatever once i enter it it is pretty much too late. so money needs to be ready neat and placed together in an easily countable way in both directions.

Answer 4

It depends on the type of business really. There are some places that do not allow a cashier to come in contact with patrons at all.
Theres something about collusion and theft documented in procedures when a cashier just hands off money to someone they may be working with on the outside in order to defraud the business. The cashiers have to put the money on the counter so its all on camera.
Next time it happens check to see if there's a camera nearby, that might be the reason the cashiers dont hand the money right over. Granted though, they can be courteous all the same and dont have to be snotty or pushy about it.

Answer 5

Here in America it is considered rude. We as a people are friendlier, and more open with each other. We shake hands alot.

But in some other countries, Asian ones for example, it is rude to hand the person the money, because they have more problems with communicable disease. They always exchange money by placing it on the counter. They don't shake hands, either. I'm not sure about European countries' customs on this.

Was the cashier an immigrant? She may not be familiar with our customs.

Answer 6

There's no reason why they can't place change into your hand, regarding your stated scenarios. There is no logical reasoning.

Cashier's hands are already filthy from handling money that's changed hands about a billion times already and coins that bounced off many a stripper's privates. If the cashier is worried about catching something from merely touching you, they are on bad drugs.

I hate having to scavenge up my change from a counter with a backing, especially when there's a line up right behind me. I don't think it's proper etiquette, any way you look at it.

Answer 7

For the sake of spiritual health and mental sanity; when it comes to social interaction and little things like this I think that it's entirely up to me as to how I want to take the gesture.

When it does happen to me, I don't get the sense that the cashier intends it to be a rude gesture, he/she is just being thoughtless at that moment. And so, I choose not to take offense to it or let it annoy me. I guess the bottom line is I choose not to recieve it as rudeness directed towared me.

That way rather thier intent was rudeness, avoiding illness, thoughtlessness, or whatever it has little bearing on my life and I can go on being kind to them without any resentment.

Answer 8

Being a cashier for many years...I would agree with you. I hate it when customers just "throw" their money down. On the other hand, with all the viruses out there now,( we had that SARS scare) it is sometimes better for both just to not have personal contact. Cashiers are at a disadvantage..we get everyone's money...even if they have sneezed on it...and we have to handle their debit and credit cards. Customers mostly now bring their own pens to sign to cut down on their chances of picking up something.,,especially this time of year when viruses are picking up after the summer . I think as long as the cashier is polite, smiles and gives you back the right change and places the change (not throws it) then you have nothing to complain about. It's sad we have to cut down on personal contact eg... handshaking at events..but it's just a way of the changing world.

Answer 9

I was a cashier before and I always attempted to hand people there change. Some, though, would instruct me to place it on the counter. Germophobes. I've gone to some places where the cashiers basically slam your change back into your hand. RUDE!

Answer 10

I've never thought of it as being rude. I know when I've paid with cash I've sometimes placed the $ on the counter, usually because the cashier is still busy at the register. As long as they aren't purposely rude to me , I don't think it is....