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i tried using the find printer function in the file section of ms word but it says the directory service is currently unavailible. HELP

2007-09-13 14:17:03 · 1 answers · asked by Anonymous in Computers & Internet Hardware Printers

1 answers

If the printer is directly connected to the network with a valid IP address and mask you should try to "ping" it to ensure it is there.

On XP, click start, then run.
In the box that appears type CMD
Another box appears that is a dos box.
with the ip address of printer handy type

ping 123.456.789.123 (replacing my numbers with IP address from printer.) This should respond positively ie not time out. If it fails fix the printer setup first.

If it responds then you are nearly there.

Go into add a printer,next, select local printer (only)
select create a new port, scroll down to standard tcp/ip port
next, next, Complete invitation for ip address, next, it will now find the printer you pinged earlier, complete name etc as per normal printers.

2007-09-14 02:20:19 · answer #1 · answered by terryrow 2 · 0 0

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