what 2 do?

Question

i have spywere on my comp. a message pops up saying , your comp. is making unautherized copies of your system and internet files. run full scan now to prevent any unaurthrized access to your files click yes or no. so i have AVG, SpyBot and windows deffender. but only SpyBot can pick it up on a scan. but when i click the fix button and immunize i restart my comp. and nothing....tell me what i have to do to remove this.

Answer 1

You have spyware (as others have said). It keeps returning because it is embedded in your registry, which Spybot's scan (in normal operating mode, anyway) cannot fix.

JTB's advice is sound, but you may not need additional protective software. Just turn off system restore, boot in safe mode, run full-system scans (spyware and virus), restart your computer, turn system restore back on and make a new system restore point.

Good luck.

Answer 2

The FIRST thing to do is DISABLE System Restore.
If enabled, this allows malware to hide in the computer and re-install itself. To disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.
The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC. The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.
First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)

*NOTE: Some scanners ONLY work with IE or may not fully remove malware

http://www.kaspersky.com/virusscanner

Then scan with:
http://www.bitdefender.com/scan8/ie.html


There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):

http://onecare.live.com/site/en-us/default.htm (Windows Live Onecare)

http://www.emsisoft.com/en/software/ax/ (A-squared scanner)

http://www.ewido.net/en/onlinescan/ (ewido)

http://www.ca.com/us/securityadvisor/pest/scan.aspx (Spyware scan)

http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx (Virus scan)

http://www.pandasecurity.com/homeusers/solutions/activescan/ (Panda Antivirus)

http://www.housecall.trendmicro.com/ (TrendMicro)

http://www.eset.com/onlinescan/ (Nod32)

http://support.f-secure.com/enu/home/ols.shtml (F-secure)


After using these, it's ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS or firewall as they conflict.

The best things in life are FREE, and great free software can be found @:

Superantispyware.com (Superantispyware FREE)
lavasoft.com (Ad-aware SE)
emsisoft.com (A-squared FREE)
safer-networking.org (Spybot S&D)
javacoolsoftware.com (SpywareBlaster)
microsoft.com (Windows Defender)
free-av.com (Avira AV)
siteadvisor.com (Tells you how safe websites are)
phoenixlabs.org (Blocks malware, government, anti-p2p org's)
zonealarm.com (Top Notch Firewall)
comodo.com (Another Top Notch firewall)
iobit.com (Advanced Windows Care)
Eusing.com (Registry cleaner)
ccleaner.com (Junk file cleaner)


Now if you can afford it, the best software to BUY are:

Spy Sweeper (VERY much worth the $$$)
Security Task Manager
Norton Internet Security
Kaspersky (BEST! =D )
Bitdefender (2nd BEst!)
F-secure (Same as Kaspersky)
Linkscanner (Blocks exploits in real time)
Advanced Uninstaller

If there's ever ONE file you suspect is infected, you can try some single file scanners which use MULTIPLE engines to scan ONE file.
They are @ virusscan.jotti.org or virustotal.com

If you're PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.
Just RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, UN-check "Turn off system restore."


*Another thing to consider is using another browser besides Internet Explorer. It has a lot of security holes,
making it less safe. I prefer Firefox from mozilla.org.
It's easy to use, FAST, and has a lot of neat little add-ons you can toy around with. It is also safer from exploits than IE.*


As always, things will vary. I just hope the best for everybody. I'm bound to get some jealous thumbs-down but there's only one way to find things out---try it!
Keep an UPDATED Antivirus, Antispyware, & firewall and things will be fine. And always browse wisely.
As a side note, please email me any/all websites you got the infection from or if any are popping up or hijacking you so I can help further security software's measures.
Sometimes you may get a NEW and Unknown malware and I can submit it to be blacklisted/investigated to security companies.
Hope I was able to help. If I have, please consider returning & leaving a nice comment and
"Best Answer" to whomever you thinks deserves it...

Answer 3

Try a online antivirus scanner and a online anti-adware/malware/spyware scanner in safe mode with network to clean up your computer BEFORE you download anything. This because the program you download can get infected.

Disable "System Restore" for Windows Me and XP, then restart your PC to clean your system restore points for viruses, spyware, adware etc.
http://www.microsoft.com/technet/community/en-us/management/sysrestore_faq.mspx

Now restart in safe mode.
To get in safe mode Press "F8" upon boot up.
Select "Safe mode with Network".
Go to Start – Run - type iexplore http://www.bitdefender.com/scan8/ie.html Enter(ok).
Do a full scan of all your drives. If something is found, delete it, reboot and do the same again in safe mode with network.
When that scan does not find anything you reboot again in safe mode with network.
Go to Start – Run – type iexplore http://www.ewido.net/en/ Enter(ok).
Do a full scan of all your drives. If something is found, delete it, reboot and do the same again in safe mode with network.

**NOTE**: Do NOT do anything else with your computer when scanning. This because you can start virus/adware/spyware/malware manually.

When no one of these scanners are showing anything you can reboot back to normal mode.
Turn on "System Restore".
---------------
Antivirus: BitDefender Online scanner - will scan and remove threats.
Anti adware/spyware: Ewido Online Scanner - will scan and remove threats.
---------------
You need to get one antivirus program, one firewall, pop up blocker and some spyware/adware/malware removers if you don't have it.

AntiVirus: BitDefender (Real Time Scanner): http://www.bitdefender.com/no/view/Download-Free-Products.html
Firewall: Comodo: http://www.personalfirewall.comodo.com/
Anti-Adware, Spyware, Malware:
Comodo Anti-Adware (Real Time Scanner): http://www.comodo.com/boclean/boclean.html
Ad-Aware 2007: http://www.lavasoft.com/products/ad_aware_free.php
Spybot-S&D: http://www.safer-networking.org/en/index.html
SuperAntiSpyware: http://superantispyware.com/
AVG Anti-Rootkit: http://www.grisoft.com/doc/download-free-anti-rootkit/us/crp/0
Ccleaner: http://www.ccleaner.com/

All are free.

**NOTE**
Only have one antivirus program and one firewall installed on your computer.
Anti-Adware, Spyware, Malware are okey to have more off.

Answer 4

Turn off any other antivirus or spy catcher you are running and let the housecall do the work.
Go to http://housecall65.trendmicro.com

Answer 5

Maybe try this tool.

http://www.malwarebytes.org/rogueremover.php