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have had at&t for 2 years with a family plan and am ready to upgrade phones but they only offer free phones for new customers. what is the best way to go about getting new phones inexpensively without changing carriers? our phones have bitten the dust and none of the sites and stores i've checked offer any good deals.

2007-09-11 14:43:35 · 7 answers · asked by Anonymous in Consumer Electronics Cell Phones & Plans

7 answers

If your contract is completed, go to the store and explain to them that you are willing to sign a new contract, but you need new phones. If they are not willing to assist you, you will be more than willing to take your phone numbers and your business to another carrier!

When they see that they can either treat you as a new customer or a lost customer, they should give you the new phones. If they do not, ask for a manager. If the manager does not help, take your business elsewhere!!!

2007-09-11 14:53:51 · answer #1 · answered by fire4511 7 · 3 0

check out internet authorized dealers for upgrades. I suggest going to wirefly.com and checking out the deals for upgrading phones. They offer better deals (lots of free phones) than at&t. Another way of getting a great deal is to call 611 (customer support) and complain. It is also 18003310500 from a home phone. It may sound harsh, but tech support has the ability to sell you a blackberry for free if they want. You can do this by simply threatening to cancel and seeing what type of deal you can get.

-Former At&t employee

2007-09-11 22:00:27 · answer #2 · answered by Matt C 1 · 1 1

You can check out the following website and see what they will offer for an upgrade to a family plan. They have lots of free phone deals but if it is not free for upgrading, they have some of the best deals online.

http://www.cellularonlinestore.com

2007-09-12 18:57:58 · answer #3 · answered by Laura C 3 · 0 2

Talk to the retention dept. at AT&T and threaten to move to another carrier and they do anything to stop people from switching and they will gladly give you the same deal as new customers as long as you sign a new contract. Remember ask for the retention department. Good luck.

2007-09-11 21:53:03 · answer #4 · answered by Akbar B 6 · 1 0

They should have phones for a good price. Go to the store and ask them to show them to you.
You could move to another carrier. Then you will be a new customer.
You can ask on Mobile2Mobile too.
http://s11.invisionfree.com/Mobile2Mobile

2007-09-11 21:50:01 · answer #5 · answered by Anonymous · 1 2

Well, if your contract is up, then you can sign a new one and then you may get one lower price. Either way, you have to sign a new contract if you get a new phone.

2007-09-11 21:50:07 · answer #6 · answered by Darthluke 3 · 1 1

if you have insurance on your phone, toss it in the pool, and if you call the company, they'll send you the upgrade for like, fifty dollars.

2007-09-11 21:51:07 · answer #7 · answered by metalli*carmen 2 · 0 3

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