Serious Trojan Invasion on Computer! Help! IstBar - INSer - Silly?

Question

I have run norton and antivir, and here is the problem. three tojans could not be removed:

TR/Didr.IstBar.ER
TR/Didr.INSer.13824
TR/Drop.Silly.C.1

the biggest problem that I have is that one of those or all of those are affecting my system in a way that i have no access to my system anymore. i cannot go into control panel, i can't even remove hardware safely, cannot view my cookies,... no nothing! i keep getting the message to ask a system administrator because i have no access. hello-o!!! i AM the system administrator!!!

i feel kinda helpless. so, if anyone has any idea what so ever, please, please, please let me know.

Answer 1

If you can, boot into safe mode and run teh virus scan there.

Answer 2

Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:
Trend - http://housecall.trendmicro.com/...
Panda - http://www.pandasoftware.com/products/ac...
Norton - http://security.symantec.com/sscv6/defau...

Second download, update and run scans using the following products:
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/downl...
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tp...
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad-a...

(These programs can be run in Safe Mode after downloading and updating)

Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.

Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareb...
==============================...
If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.

Free technical help forums

AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/...
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/...
Spyware Info Forums
http://forums.spywareinfo.com/index.php?...
GeekstoGo
http://www.geekstogo.com/forum/forums.ht...

Answer 3

Zlob is a back door Trojan that facilitates the distant individual to accomplish assorted strikes on the compromised laptop.Attacker can acquire and installation application devoid of your consent.Zlob copies itself to the homestead windows folder and changes startup and seek pages of information superhighway Explorer. This trojan is extremely risky on your computing device. that's recomended to get rid of this danger immediately!

Answer 4

your computer is trashed. you know better to get a good anti virus and spy protection. like microtrend anti virus and web root for spy ware.

try to get it serviced to see if you can get it salvaged. my bet is even if you did you'll still have problem's.

but it sound's like once it's been hijacked it's gone.

sorry or good luck what ever the case maybe

Answer 5

The FIRST thing to do is DISABLE System Restore.
If enabled, this allows malware to hide in the computer and re-install itself. To disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.
The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC. The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.
First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)

*NOTE: Some scanners ONLY work with IE or may not fully remove malware

http://www.kaspersky.com/virusscanner...

Then scan with:
http://www.bitdefender.com/scan8/ie.html...


There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):

http://onecare.live.com/site/en-us/defau... (Windows Live Onecare)

http://www.emsisoft.com/en/software/ax/... (A-squared scanner)

http://www.ewido.net/en/onlinescan/... (ewido)

http://www.ca.com/us/securityadvisor/pes... (Spyware scan)

http://www.ca.com/us/securityadvisor/vir... (Virus scan)

http://www.pandasecurity.com/homeusers/s... (Panda Antivirus)

http://www.housecall.trendmicro.com/... (TrendMicro)

http://www.eset.com/onlinescan/... (Nod32)

http://support.f-secure.com/enu/home/ols... (F-secure)


After using these, it's ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS or firewall as they conflict.

The best things in life are FREE, and great free software can be found @:

Superantispyware.com (Superantispyware FREE)
lavasoft.com (Ad-aware SE)
emsisoft.com (A-squared FREE)
safer-networking.org (Spybot S&D)
javacoolsoftware.com (SpywareBlaster)
microsoft.com (Windows Defender)
free-av.com (Avira AV)
siteadvisor.com (Tells you how safe websites are)
phoenixlabs.org (Blocks malware, government, anti-p2p org's)
zonealarm.com (Top Notch Firewall)
comodo.com (Another Top Notch firewall)
iobit.com (Advanced Windows Care)
Eusing.com (Registry cleaner)
ccleaner.com (Junk file cleaner)


Now if you can afford it, the best software to BUY are:

Spy Sweeper (VERY much worth the $$$)
Security Task Manager
Norton Internet Security
Kaspersky (BEST! =D )
Bitdefender (2nd BEst!)
F-secure (Same as Kaspersky)
Linkscanner (Blocks exploits in real time)
Advanced Uninstaller

If there's ever ONE file you suspect is infected, you can try some single file scanners which use MULTIPLE engines to scan ONE file.
They are @ virusscan.jotti.org or virustotal.com

If you're PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.
Just RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, UN-check "Turn off system restore."


*Another thing to consider is using another browser besides Internet Explorer. It has a lot of security holes,
making it less safe. I prefer Firefox from mozilla.org.
It's easy to use, FAST, and has a lot of neat little add-ons you can toy around with. It is also safer from exploits than IE.*


As always, things will vary. I just hope the best for everybody. I'm bound to get some jealous thumbs-down but there's only one way to find things out---try it!
Keep an UPDATED Antivirus, Antispyware, & firewall and things will be fine. And always browse wisely.
As a side note, please email me any/all websites you got the infection from or if any are popping up or hijacking you so I can help further security software's measures.
Sometimes you may get a NEW and Unknown malware and I can submit it to be blacklisted/investigated to security companies.
Hope I was able to help. If I have, please consider returning & leaving a nice comment and
"Best Answer" to whomever you thinks deserves it...

Answer 6

u should use combination of avg antivirus,spybot n ad-aware to keep ur pc safe

u can download it at download.com for free

Answer 7

Can you still use the internet? If u can try and download spybot search and destroy http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1