SOS please... i have a problem with my PC. i don't know what it is called so i hope with the descriptions that

Question

i give help! every time i go on line i see on my antivirus that other people are sending e-mails from my line... i need a soft ware that can clear this up... what should i do ? where can i find something that will help stop this problem... can any one help PLEASE VERY VERY PLEASE . thank you

10llpoi mj

no i don't have a wireless router
i have a adsl line
and while i'm online i see on my avast antivirus that it is scanning e-mails
which some other people are sending to other people.
the e-mails have nothing to do with me...
i need a program that will help me eliminate the problem.

Answer 1

Slow down.. don't panic :)

Are you trying to say that you are getting a lot of spam?
For instance, you are receiving emails in your inbox that are not addressed to you from people you do not know?

If this is the case, your address is probably being entered into the BCC field (which stands for Blind Carbon Copy). If you are using a web based client such as yahoo you can simply ignore the emails and mark them as spam which will block the person sending them and send future emails into your BULK folder.

If you are getting a LOT of emails from a specific address... you can report them for the abuse.. by forwarding the email to [e-mail]

You will need to have FULL HEADERS turned on to do this. If using yahoo you would cick options (far upper right), go into general preferences, and about the middle of the screen where it says Messages there will be two options, select show full headers. Then when you view emails you will see a bunch of info above the "body" of the email... this should give you more information about the actual sender.

Now assuming I am wrong about your problem with the above... if you are seeing emails that are actually being SENT BY YOU that you did not send.. then you may be infected with a virus... and to solve this you will need to ensure your anti-virus program is running properly, is up to date, and properly configured.. and hopefully you are already using antivirus from a reliable vendor like mcafee and shouldnt need to worry about a virus...

If you think you are sending out emails.. check the header information to ensure that it's not someone sending you an email with your own information in the name field. Since the name field can be anything you want it to be and has nothing to do with your actual email address.. sometimes spammers will forge these fields...

let me know if i am understanding you correctly :)

Answer 2

Your question is a bit confusing, so I'm going to guess you are on a wireless system and your anti-virus program is giving you some error that your incoming email has other people's email on your network?

In any event, if you do have a wireless router you need to 'enable' your security. It will say something like WEP 64 or WEP 128 or WAP Personal and then you would select one of those, preferably WEP 128, and assign a difficult password , or key pass phrase, for anyone to know, or crack.

You should see this information and be able to enable your wireless router's security from your router configuration program which could be an icon in your task bar or in your Control Panel area.

Maybe you're neighbor is using your wireless network to retrieve their emails? Or someone close to your home.

Answer 3

I would recommend that you perform a online virus detection scan. http://www.bitdefender.com will let you do one for free. It downloads a small program to control the scan.

Usually a worm will send out emails from your computer to those people you have in your address book. If it's sending out SPAM to addresses which are unknown to you then your system is most likely being used as a zombie and controlled by a hacker.

Go into your user accounts and see if there are any in there that you didn't set up. If so delete them. Also see if your firewall is shutting itself off. These are signs that a hacker has compromised your system.

Answer 4

Sounds like your system is a zombie of sorts and that you have malware that is working as a rouge smtp server. Your anti virus would only detect it if it were being sent from the PC, not within your network.
You can get a good AV such as the free one from PC tools, or run any of the many free on line system scans. Find the bug you have and remove it. Get good anti virus in place and run regular updates and scans.

Answer 5

You got me lost a little... How can you see on your antivirus people are sending emails from your line? Are you wireless? Then you need to secure your wireless network!

Answer 6

IMO you accidently downloaded some malware that is giving you these false reports of other people using your e-mail to entice you to buy their software or anti-virus program. A good program is a free one from TrendMicro at this website.
http://housecall65.trendmicro.com/

Answer 7

,... mmm that's not a trouble,

i'm sure you have to many suscriptions on many webs.
so is that why you receive a 1000 of e-mail, whatever, first you need to see who is you sending emails? , i don't know which server you're using, so you must try to see if it's offer to you a support to try to cancel that's subcription or try to delete to anyone that you're really sure that not wanna receive a new email agaen

Answer 8

I would try changing my password first. Make it more secure with alphanumeric characters.

Answer 9

I believe Xoftspy SE is the best product out there. Just my opinion of course.